[PDF][PDF] Awareness and coordination in shared workspaces

P Dourish, V Bellotti - Proceedings of the 1992 ACM conference on …, 1992 - dl.acm.org
Proceedings of the 1992 ACM conference on Computer-supported cooperative work, 1992dl.acm.org
Awareness of individual and group activities is critical to successful collaboration and is
commonly supported in CSCW systems by active, information generation mechanisms
separate from the shared workspace. These mechanisms pena~ ise information providers,
presuppose relevance to the recipient, and make access difficult, We discuss a study of
shared editor use which suggests that awareness information provided and exploited
passively through the shared workspace, allows users to move smoothly between close and …
Abstract
Awareness of individual and group activities is critical to successful collaboration and is commonly supported in CSCW systems by active, information generation mechanisms separate from the shared workspace. These mechanisms pena~ ise information providers, presuppose relevance to the recipient, and make access difficult, We discuss a study of shared editor use which suggests that awareness information provided and exploited passively through the shared workspace, allows users to move smoothly between close and loose collaboration, and to assign and coordinate work dynamically. Passive awareness mechanisms promise effective support for collaboration requiring this sort of behaviour, whilst avoiding problems with active approaches.
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