The paper adapts and applies a modified SERVQUAL approach compliant with the EN 13816,
a European standard on service quality in public transport. The purpose of the study is to …

Nowadays, Automatic Vehicle Location (AVL) systems are being used extensively in worldwide
cities to improve efficiency, effectiveness and quality of road transit services. Taking the …

Liberalization processes and the threats posed by ever increasing competition have forced
public transport companies in Italy to pay a closer attention to their customers, so to enhance …

In high frequency transit services, bus regularity-ie the headway adherence between buses
at bus stops-can be used as an indication of service quality, in terms of reliability, by both …

… In fact, if the border between prehistory and history is labile, it is even more between history
and proto-histories. Referring to the geological layout, the internal Gulf of Olbia is so change…

In high frequency transit services, bus regularity—ie, the headway adherence between buses
at bus stops—can be used as an indication of service quality, in terms of reliability, by both …

The present study deals with the creation of a web structure that is designed to improve the
mobility among the company’s employees. Such an instrument could facilitate the activities of …

Bus regularity is a key element for high frequency transit systems: it represents an appropriate
measure of quality of service for both users and transit agencies. Therefore, evaluating the …

This contribution offers a reflection on the architectural model behind the Fountain of
Rosello in Sassari, built according to the mannerist language in the first five years of the …

… Giuditta Lecca and Proto Tilocca have been developing programs to solve this problem
on a TMC Connection Machine (CM-200). The problem is abstracted by only considering the …