From year to year, an increase in the availability and use of information and communication technology (ICT) is observed. Therefore, it is important to reduce the imbalance in the use of ICT, which will contribute to the improvement of life and development of the society. The article presents the application of the k-means method to classify European Union (EU) countries in terms of the use of ICT by natural persons living in the EU in 2021 compared to the situation in 2018. The empirical material used in the analyses came from the resources of the European Statistical Office (Eurostat). The obtained results of the classification research of EU member states showed that the awareness of the society as well as knowledge of ICT and digital skills increase every year, however, the dynamics of this growth turned out to be significantly different in terms of territories. Germany turned out to be a surprise, as in 2021, compared to 2018, a significant decrease in all examined ICT indicators was recorded, which resulted in the shift of this country from the first to the third – the weakest class.