The need for a processual view of inter-organizational systems adoption

S Kurnia, RB Johnston - The Journal of Strategic Information Systems, 2000 - Elsevier
In order to sustain competitiveness, companies need to adopt electronic commerce (EC)
enabled inter-organizational systems (IOS) to improve the efficiencies of entire supply
chains. Adoption of IOS by companies, however, has proved difficult since such systems
span organizational boundaries. Understanding IOS adoption is hampered by a lack of
theory that can capture the complexity involved in IOS adoption since previous studies
mostly employ the factor approach. In this paper, using Efficient Consumer Response as an …
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