MongoDB Cloud Status

MongoDB Cloud

All Systems Operational

MongoDB Cloud Operational

MongoDB Support Portal Operational

MongoDB Atlas App Services and Device Sync Operational

MongoDB Atlas Data Federation and Online Archive Operational

MongoDB Charts Operational

MongoDB Atlas Stream Processing Operational

MongoDB Atlas for Government Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

Legacy realm.mongodb.com API currently unavailable

Resolved - This incident has been resolved.
Sep 18, 16:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 15:19 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 18, 14:31 UTC

Investigating - We are currently investigating the issue. Any API call to realm.mongodb.com is returning 401. The new services.cloud.mongodb.com API works as expected.
Sep 18, 12:50 UTC

MongoDB App Services, Data Federation, Online Archive: Requests failing

Resolved - This incident has been resolved.
Sep 18, 16:47 UTC

Monitoring - We identified an issue with MongoDB App Services, Data Federation, and Online Archive causing an increased number of failed requests. This issue started around 2024-09-18 16:20 UTC. We have also identified that the issue appears to be resolving, and will monitor to ensure it does fully resolve.
Sep 18, 16:35 UTC

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

MongoDB Cloud: Pages are slow to load

Resolved - This incident has been resolved.
Sep 9, 16:45 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 16:26 UTC

Investigating - We have received reports of extremely slow page loads. We are investigating the issue.
Sep 9, 15:59 UTC

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.