Migrate from Gmail or webmail to Google Workspace

This migration guide helps you and your users import email, calendar, and contact data from Gmail or webmail providers to Google Workspace. Use this guide if your organization previously used one of these webmail providers:

A webmail provider that uses the IMAP protocol, such as 1&1 IONOS, AOL, Apple iCloud, Bluehost, GoDaddy, Yahoo!, or Zoho
Another Google Workspace account
A personal Gmail (@gmail.com) account

Note: For RFC 3501-compliant enterprise IMAP servers, go to Migrate from IMAP servers to Google Workspace.

You can help your users migrate their old mail, but users need to import incoming email, calendars, and contact data themselves.

Step 1: Instruct users to forward their incoming email

Forwarding new mail helps make sure your users receive messages sent to their old account during and after the move to Google Workspace.

If your users previously had...	Then tell them to…
@gmail.com or Google Workspace accounts	Automatically forward Gmail messages to another account
Webmail accounts other than @gmail.com or Google Workspace	Search for how to automatically forward emails from the webmail provider.

Step 2: Instruct users to import their calendars and contacts

If your users want to...	Then tell them to...
Import calendars from their old accounts to Google Workspace	Import events to Google Calendar
Import contacts from their old accounts to Google Workspace	Import contacts to Google Contacts

Step 3: Help users migrate their old mail

If you want to...	Then use...
Help migrate your users’ mail to Google Workspace (and if their old accounts support IMAP). Only use this option if the IMAP-based server: Has a trusted TLS certificate Is accessible from Google services	Data migration service Must be a super admin to use this product. Note: When migrating from IMAP, Gmail, or Google Workspace, the data migration service moves email and label data only. The transfer doesn't include calendar events and resources, contacts, Google Drive files, Google Sites, or any other non-mail content.
Allow your users to migrate their own email to Google Workspace from their old accounts.	The following 2-step method: Allow your users to import data from non-Google webmail providers to Gmail for Google Workspace. For details, go to Turn imports from webmail hosts on or off. Instruct your users to set import options in Gmail. For details, go to Check emails from other accounts.

If you want to...

Then use...

Help migrate your users’ mail to Google Workspace (and if their old accounts support IMAP).

Only use this option if the IMAP-based server:

Has a trusted TLS certificate
Is accessible from Google services

Data migration service

Must be a super admin to use this product.

Note: When migrating from IMAP, Gmail, or Google Workspace, the data migration service moves email and label data only. The transfer doesn't include calendar events and resources, contacts, Google Drive files, Google Sites, or any other non-mail content.

Allow your users to migrate their own email to Google Workspace from their old accounts.

The following 2-step method:

Allow your users to import data from non-Google webmail providers to Gmail for Google Workspace.
For details, go to Turn imports from webmail hosts on or off.
Instruct your users to set import options in Gmail.
For details, go to Check emails from other accounts.

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Migrate from Gmail or webmail to Google Workspace

Step 1: Instruct users to forward their incoming email

Step 2: Instruct users to import their calendars and contacts

Step 3: Help users migrate their old mail

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