Reclamo sobre terceros del Perfil de Negocio: Cómo denunciar un incumplimiento

Utiliza este formulario para denunciar a cualquier tercero o agencia externa que consideres que incumple las políticas de terceros del Perfil de Negocio. Esto incluye a terceros que alienten a los usuarios a incumplir las políticas de contenido generado por usuarios de Maps.

Se considera "agencia externa" (tercero) a cualquier agencia que administra información de la empresa en un Perfil de Negocio que no es de su propiedad. Estas políticas se aplican a cualquier tercero (organización o persona) que administre un perfil en nombre de sus clientes, como una agencia de marketing digital. Si tienes un problema con un tercero del Perfil de Negocio, intenta resolverlo con este antes de comunicarte con Google.

Si no puedes resolver el problema, utiliza alguna de las opciones de contacto a continuación para notificarnos al respecto. De ser necesario, nuestro equipo puede investigar las denuncias de incumplimiento y abordar las áreas que necesiten mejoras directamente con el tercero. No compartimos los resultados de las investigaciones de casos de incumplimiento de terceros.

No nos comunicaremos contigo en relación con este problema, a menos que necesitemos más información para investigarlo. 

Nota: Google no interviene en problemas relacionados con incumplimientos de contratos celebrados entre usted y una agencia externa.

Incluye la información de respaldo solicitada en el formulario para que podamos identificar y resolver los casos de incumplimiento lo antes posible.

Importante: No incluyas información confidencial ni sensible sobre ti ni sobre el tercero.

 

* Campo obligatorio

Denuncia aquí los casos de incumplimiento que observaste *
¿Cuál de los siguientes datos de tu empresa tergiversa el tercero? *
El tercero exige dinero para lo siguiente: *
¿Dónde observaste el incumplimiento? *
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Bríndanos información sobre ti

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Se enviará a Google información de la cuenta y del sistema, y es posible que se graben las llamadas y los chats de asistencia. Usaremos esa información para mejorar la calidad y la capacitación del equipo de asistencia para resolver problemas técnicos y optimizar nuestros productos y servicios, de conformidad con nuestra Política de Privacidad y las Condiciones del Servicio. Es posible que se usen servicios de traducción en chats y correos electrónicos.
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