Use caller ID & spam protection

When you make or get a call with caller ID and spam protection on, you can get information about callers or businesses outside your contacts or warnings about potential spam callers.

To use caller ID and spam protection, your phone may need to send information about your calls to Google.

If someone outside your contact list calls you, or you call them, that phone number is sent to Google to help identify its business Caller ID name or determine if the call is spam.

Google doesn’t get phone numbers from your Contact list. Learn how we help keep your data safe.

Important: Some of these steps only work on Android 6.0 and up. Learn how to check your Android version.

Caller ID and spam protection is on by default. You can choose to turn it off.

To use caller ID and spam protection, your phone may need to send information about your calls to Google. It doesn’t control whether your number shows when you make calls.

1. On your device, open the Phone app .
2. Tap More options Settings Caller ID and spam.
3. Turn See caller ID & spam on or off.
4. Optional: To block spam calls on your phone, turn on "Filter spam calls." You don't get missed call or voicemail notifications, but filtered calls are in your call history, and you can check your voicemail.

To change the name on your work or school account, contact your admin.

To change the name or phone number of your business, update your business info.

To announce a caller’s name or number, turn on Caller ID announcement.

1. On your device, open the Phone app .
2. Tap More options Settings Caller ID announcement Announce caller ID.
3. Choose an option:
   • Always
   • Only when using a headset
   • Never

You can mark all calls from a number as spam to stop getting more calls from them and to report the spammer.

1. On your device, open the Phone app .
2. At the bottom, tap Recents .
3. Tap the call you want to report as spam. 
4. Tap Block or Report spam.

Tip: You can tap and hold the call you want to report as spam. Then, tap Block or Report spam.

If you see "Suspected spam caller" or "Spam" as the caller ID, the call might be spam. You can answer the call, or block and report the number.

You can now share information about businesses you call or call you. That information can:

• Include a business name or category
• Be displayed on incoming calls
• Help others learn more about the business, school, or organization calling

You can verify or suggest a new caller ID.

1. On your device, open the Phone app .
2. At the bottom, tap Recents .
3. Tap Was this a business? or Caller ID feedback, then follow the instructions.
4. Tap Submit.
   • If you verified the phone number isn't a business number, the information won't be sent to Google.
   • The information you submit won't reveal any personal information.

To change your selection after you submit feedback:

1. In the Recents tab, touch and hold the call you want to use.
2. Select Send feedback.

Related resources

• Learn how your contact information stays private with Spam Caller ID
• Screen your calls before you answer them