Our bikes in London
Forget about double-decker buses: cycling through London is a lot more efficient. With a Swapfiets bike membership, you ride your own always-working bike for a fixed monthly fee. Will it be a city bike or an e-bike?
Deluxe 7
Gears 7 gears Brake Hand and coaster brakes Lock Ring lock + chain lock Light Hub powered led light Original
Gears One speed Brake Hand and coaster brakes Lock Ring lock + chain lock Light Hub powered led light
Why Swapfiets?
The bike membership.
Always a working Swapfiets, for a fixed amount per month.
Super fast delivery.
Pick up your Swapfiets in one of our stores or have it delivered to your home for free.
Service & repair within 48 hours.
We'll make sure you're back on the road as soon as possible.
The Swapfiets service
Got a flat tire or have a question? Always feel free to sway by your nearest Swapfiets store. Our crew is there to help you out. If you’re in one of our on-demand service areas, we’ll come to you within 48hrs to get you back in that saddle.
Find nearest locationsFrequently Asked Questions
Swapfiets is a bike membership. That means for a low, fixed monthly fee, you get a Swapfiets and we make sure it always works. Problem along the way? Hit us up via our app and we’ll fix or swap it for a new one in 48 hours or less.
We have two membership options: Flexible and Regular. With Flexible you pay a one-time joining fee and can cancel anytime. With Regular there’s no joining fee, and you’re eligible for free cancellation after the first 6 months.
You bet they do! You snag your discount by hitting the student box at checkout. The conditions: 1. We need to verify your student card. 2. Available everywhere except in Austria and Spain. 3. Enjoy the discount every month. 4. Pedal (so non-electric) bikes only. Insider’s tip: refer a friend and double down on the discount! As a member, you can invite up to 15 friends and save up to £300 in total on your subscription.
No stress. Every Swapfiets membership includes free standard service and repairs in 48 hours or less. Hit us up via our app, tell us the problem and we’ll fix or Swap it for another one. If you have an emergency and you're in one of our service areas, we can come to you and fix you up on the spot.
We offer two ways to get your wheels: Pickup in store: Minimise your carbon footprint and pick your wheels up at your local store! Simply choose a date & time that suits you at sign up. Our Swappers will run you through your bike and answer any questions about your membership. This option is also the quickest. Delivery to your door: If it’s hard for you to make it to a store, we’ll organise a date & time to drop off your Swapfiets to you instead. *Please note this is only available in participating service areas. You can find a list of our stores, opening hours and service areas here: Stores.
You can find a list of all our stores & locations here: Stores.
Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the type of bike. But don’t stress. In the unfortunate event that your bike is stolen, we’ll help you file a police report and we’ll get you another Swapfiets right away - so you can get back on two wheels in no time.
To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.
Need help?
Make an appointment in the app. we’ll help you out in one of our stores or wherever you are.