Authors:
Daniela Elisabeth Ströckl
1
;
Elena Oberrauner
2
;
Daniela Elisabeth Krainer
2
;
Lukas Wohofsky
2
and
Johannes Oberzaucher
1
Affiliations:
1
Institute for Applied Research on Ageing, Carinthia University of Applied Sciences, Villach, Austria
;
2
Research Unit Active & Assisted Living, Carinthia University of Applied Sciences, Klagenfurt, Austria
Keyword(s):
User Experience, Acceptance, AAL, Active and Assisted Living, Attractiveness, Pilot Region.
Abstract:
Uniform structuring, clear presentation, simple navigation - terms that are associated with good usability these days. However, purely pragmatic quality features are often not sufficient to gain an insight into how the product, technologies or software are assessed by the user. In order to be able to evaluate the user experience with the parameter “Joy of Use”, hedonic quality features should be taken into account. Pragmatic and hedonic characteristics result in the degree of attractiveness, which plays an essential role in the presented work. Within the Carinthian pilot region Smart VitAALity, the attractiveness of the provided AAL technologies was evaluated with a subsample of ten participants using the AttrakDiff questionnaire as well as interviews. By combining the two methodologies, the system could be assessed without much effort and first impressions of the users could be collected. As the results show, the overall experience was good and positive. However, in general, the int
erviews showed that there is still room for the improvement of the system.
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