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Public Sector Center of Expertise and Digital Skills

Tools and insights to drive digital innovation within the public sector. Discover valuable lessons, expert insights, skill-building resources, and best practices designed to accelerate your AI and digital transformation journey.

Advance Your AI and Digital Transformation

Cloud

Public sector organizations around the world are using cloud technologies to fuel innovation. Learn how migrating to the cloud can help accelerate your AI and digital transformation.

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Artificial Intelligence

From resiliency to service delivery, learn how public sector organizations are adopting artificial intelligence to revolutionize the way they operate.

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Cybersecurity

A secure foundation is vital for public sector organizations to protect their digital assets. Learn about the importance of adopting modern security technology and processes.

Explore our cybersecurity content

Skilling

Adopting AI requires investing in the skills and knowledge of the public sector workforce. Find skilling articles, training videos and resources to help you accelerate and drive innovation.

Explore our skilling content
  • Wide angle shot of a server room

    Manage your public sector data estate: 3 steps to take to harness the full potential of AI

    As the capabilities of Artificial Intelligence (AI) continue to expand, public sector organizations are increasingly looking to harness AI to improve operations, enhance services, and safeguard public resources. Taking steps now to prepare your data for AI use will be a good investment of time that will enable you to fully harness the power of AI to enhance decision-making processes and deliver more efficient and effective services to the public.

    Read the article
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    Skilling at Scale: How strategic partnerships are transforming the way public sector organizations deliver skilling

    In the era of AI, more than ever Government leaders are recognizing the importance of workforce skilling and are leveraging shared service agencies and strategic partnerships to implement continuous training programs at scale that foster a learning culture within their organization and ensures the workforce is AI ready.

    Read the article
  • Two people in hardhats looking at a tablet

    Making the case for Artificial Intelligence (AI) in Transforming Public Services

    Discover the transformative potential of Artificial Intelligence (AI) in public services. This document, developed by Microsoft, delves into the significant impact AI can have on enhancing public sector capabilities, enabling them to be more efficient, accessible, and inclusive.

    Read the paper

  • Moving from “Why AI” to “How to AI” — A Playbook for Governments Procuring AI and GenAI

    At Microsoft, we have been committed to helping customers with the “Why AI” conversation for some time. However, as we move from the theoretical assessment to the practical application of the technology at scale, we are mindful that we need to do more to help our customers with how to procure and deploy AI.

    Read the paper

  • The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations

    In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read how conducting a robust ROI evaluation can help defend these budgets and improve program and employee performance.

    Read part one of this series

  • The Innovate Together Program

    Connecting Public Sector organizations together to learn from one another and help transform at scale through collaboration and sharing of resources.

    Explore the Innovate Together Program Innovation Library
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Public Sector Skilling on Microsoft Learn

Enhance public sector services with generative AI

Take this Microsoft Learn training module to learn more about what generative AI is and its capabilities. Understand the potential ways public sector organizations can use generative AI to enhance productivity and deliver better services – such as simplifying case management, assisting in fraud investigations and accelerating discovery to help detect, prevent and respond to cyberattacks.

Take this Microsoft Learn module

Foundations of a modern public sector security operations center

Take this Microsoft Learn training module to learn more about modernizing your public security operations center to enhance your organization’s resilience against cyberattacks. Understand the importance of modernization, the challenges and threats facing public sector organizations, and the steps to take to modernize your security operations.

Take this Microsoft Learn module

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