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Frozen Water Line Tool

4.2 4.2 out of 5 stars 725 ratings
$12.66
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Purchase options and add-ons

  • THE fastest way to thaw a frozen water dispenser (GE, Whirlpool, Samsung, etc)
  • Specifically designed to thaw ice from inside 1/4" dispenser tubing.
  • Saves you a service fee from the appliance guy!
  • No hairdryer needed!
  • Works great to thaw defrost drain lines as well!
› See more product details
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Product Description

Wait! Before you order an IceSurrender, are you sure it's a frozen waterline that's your issue? Quick Test: - Insert a 8-12" zip tie in to the dispenser tube. - Inserts fully = no frozen line. - Doesn't insert fully = frozen line IceSurrender - Frozen Water Line Tool from Grace Appliance Thaws a frozen water line in just seconds! What is it? Designed by an appliance repairman (Grace Appliance), IceSurrender Frozen Water Line Tool is specifically designed to be THE fastest method to thaw a frozen water line for a refrigerator water dispenser. IceSurrender allows you to squirt hot water directly on the ice that is blocking your frozen dispenser water line. • No hair dryers required! • No disassembly of your refrigerator or special tools required. • Extra long tubing allows more than enough length to reach any dispenser ice blockage on your refrigerator. • Very small diameter tubing designed to fit inside ANY dispenser water line tube. • Perfect companion tool for WR49x10173 dispenser tube heater install - allowing you to get your water working immediately without having to wait for the heater to thaw the line. Why can't I just use tubing from the hardware store? • Most hardware stores will not carry tubing small enough to fit inside your dispenser tubing. • Our tubing is a special order small diameter tubing which is then heat fitted on to the tool's curved tip. At IceSurrender, we hear often of others having bought a similar (looking) product and were sorely disappointed when it did not do the job for them. The reason? It isn't IceSurrender. This is the exact reason why IceSurrender exists. There isn't another device that does what we offer. You've found it. We have taken the headache out of trying to find the right materials and assembly! Amazon Prime customers (and orders over $25) get Free Shipping!

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Customer reviews

4.2 out of 5 stars
725 global ratings

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Customers say

Customers find the product effective for unfreezing water lines in refrigerators. It's easy for them to use and saves time compared to using hair dryers. Many of them consider it a great invention that works quickly. They appreciate the water flow, though opinions differ on the tube length and design.

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Value for moneyFreeze resistanceEase of useSpeedInventionWater flowTube lengthDesign
429 customers mention "Value for money"404 positive25 negative

Customers appreciate the product's value for money. They say it works well, exceeds expectations, and is a good solution for refrigerators with ice blockages in or near the dispenser. Many find it a wise investment, saving them money and time until they replace their entire system.

"...I have a GE fridge and the water on the door stopped working. Ice maker works fine...." Read more

"...that I write reviews, but this product saved me a lot of time and repair costs for my 11 year old GE Profile refrigerator...." Read more

"...This tool will save you lots of time, money, & labor...I speak from experience." Read more

"...It works like a charm and I am happy to say that we no longer have to have a stash of plastic water bottles on hand for when the fridge water line..." Read more

207 customers mention "Freeze resistance"162 positive45 negative

Customers appreciate the product's freeze resistance. They find it simple to use and effective for thawing ice in the water dispenser. The device takes around a minute to defrost the line, and customers now know where the line is freezing.

"...I have a GE fridge and the water on the door stopped working. Ice maker works fine...." Read more

"This is a wonderful and simple to use device to thaw the ice in the water dispenser...." Read more

"...The IceSurrender tool gets to the problem and because it removes all the ice, the line stays clear much longer with non-use...." Read more

"...Then next day, when IceSurrender arrived, it only took a couple attempts with the hot water, and VOILA! Amazing, miraculous...." Read more

148 customers mention "Ease of use"143 positive5 negative

Customers find the product easy to use. They say it's a simple solution to a frustrating problem. The product comes with clear instructions and works perfectly. Many appreciate the simple concept and elegant design.

"Simple concept, but stupid design. Description says it will work on GE refrigerators...." Read more

"This is a wonderful and simple to use device to thaw the ice in the water dispenser...." Read more

"...I now have water flowing again! This is so much easier than using the hair dryer and you don't risk melting any parts!..." Read more

"...the tube into the spout, but it is by far the FASTEST and EASIEST solution out there. I was skeptical at first...." Read more

82 customers mention "Speed"82 positive0 negative

Customers appreciate the product's speed. They say it gets the job done in seconds and saves time. Some mention it fixes the problem in seconds, saving them a day of waiting.

"It is very seldom that I write reviews, but this product saved me a lot of time and repair costs for my 11 year old GE Profile refrigerator...." Read more

"...This tool will save you lots of time, money, & labor...I speak from experience." Read more

"...Well, I will say that it’s the BEST and fastest way to get the water line flowing again...." Read more

"...I've used this tool 3 times already, and it gets the job done in seconds - typically only requiring the syringe to be filled twice...." Read more

71 customers mention "Invention"71 positive0 negative

Customers appreciate the invention. They find it a useful, simple tool that solves common problems quickly and effectively. Many describe it as an efficient way to solve a common problem.

"...I found this AMAZING, handy dandy tool from IceSurrender!!! This tool works in minutes...literally!!!..." Read more

"...I am not dissatisfied with the performance - this is still the best tool for the job." Read more

"...Great tool. Wish I had marketed it myself." Read more

"...Best tool ever!" Read more

40 customers mention "Water flow"40 positive0 negative

Customers appreciate the water flow. They say the water through the door line clears within seconds, and the dispenser is working again. The product unclogs the water line without having to call a repair person.

"...of hot water into the white tube, the ice jam was freed and water flow was restored...." Read more

"...up and through the output spout on my fridge about 10 times, water started flowing out. I highly recommend this product!" Read more

"...I now have water flowing again! This is so much easier than using the hair dryer and you don't risk melting any parts!..." Read more

"...full of hot water, POP, the blockage was gone and the water dispenser is back to normal...." Read more

27 customers mention "Tube length"11 positive16 negative

Customers have varying opinions about the tube length. Some find it small enough to fit most brands and the right size to go up the water outlet. Others say it's too short or too big to fit in the water dispenser tube.

"...The flaw with this trick is that the string takes up space in the tube which means there's less water to freeze so it happens more quickly...." Read more

"...So I heard about this little gadget and bought one. It's not very big and I thought I would have to do it a few times to get anywhere...." Read more

"...i suspect the tubing may be way too short, in my case i never hit any ice resistance before running out of line, but hoped the hot water would still..." Read more

"It's a syringe with a length of plastic tubing attached...." Read more

22 customers mention "Design"15 positive7 negative

Customers have different views on the design. Some find it well-designed, elegant, and high quality. Others mention a flaw that can be easily fixed.

"If there was a way to give 6 stars I would. It’s a simple design that helped me unfreeze my water line in about 2 minutes..." Read more

"...You can actually feel the ice melt as you are pushing the tube in. Kinda neat. Just buy it. Forget that blow dryer crap." Read more

"...Stupid design! A smaller tube might work, but I'll have to go to the hardware store now to buy that. Don't waste your money!" Read more

"...This works every time to unclog it quick. Great product with simple design. A must have for a line the freezes up." Read more

Fixes GE Side by Side with Frozen Water Line in the Door
5 out of 5 stars
Fixes GE Side by Side with Frozen Water Line in the Door
This thing is amazing! I have a GE fridge and the water on the door stopped working. Ice maker works fine. I read on the internet that it was a frozen line in the door so I did the hair dryer the first time and it worked but took about 15 minutes and my freezer got so warm that I think it then had to ramp up the cool to get it cooled down again, so a day or so later the line was frozen again. So I heard about this little gadget and bought one.It's not very big and I thought I would have to do it a few times to get anywhere. I put a glass of hot tap water in the microwave for 30 seconds to get it good and hot but not boiling. Then I put a cup underneath and fed the tubing up until I could feel it stop which was not very far, maybe 5 inches or so. I squirted some water and felt a little give so pushed the tube in a little further and squirted some more. When I finished I was going to draw more hot water into the syringe and while I was getting read to do that I heard a noise and I guess that was the ice jam breaking free. I tried the water and it was flowing freely.I am so happy with my purchase, and recommend it highlyThanks for reading my reviewBecky Brooks
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Top reviews from the United States

  • Experienced Reviewer
    5.0 out of 5 stars Fixes GE Side by Side with Frozen Water Line in the Door
    Reviewed in the United States on April 20, 2018
    Verified Purchase
    This thing is amazing! I have a GE fridge and the water on the door stopped working. Ice maker works fine. I read on the internet that it was a frozen line in the door so I did the hair dryer the first time and it worked but took about 15 minutes and my freezer got so warm that I think it then had to ramp up the cool to get it cooled down again, so a day or so later the line was frozen again. So I heard about this little gadget and bought one.

    It's not very big and I thought I would have to do it a few times to get anywhere. I put a glass of hot tap water in the microwave for 30 seconds to get it good and hot but not boiling. Then I put a cup underneath and fed the tubing up until I could feel it stop which was not very far, maybe 5 inches or so. I squirted some water and felt a little give so pushed the tube in a little further and squirted some more. When I finished I was going to draw more hot water into the syringe and while I was getting read to do that I heard a noise and I guess that was the ice jam breaking free. I tried the water and it was flowing freely.

    I am so happy with my purchase, and recommend it highly

    Thanks for reading my review

    Becky Brooks
    Customer image
    Experienced Reviewer
    5.0 out of 5 stars
    Fixes GE Side by Side with Frozen Water Line in the Door

    Reviewed in the United States on April 20, 2018
    This thing is amazing! I have a GE fridge and the water on the door stopped working. Ice maker works fine. I read on the internet that it was a frozen line in the door so I did the hair dryer the first time and it worked but took about 15 minutes and my freezer got so warm that I think it then had to ramp up the cool to get it cooled down again, so a day or so later the line was frozen again. So I heard about this little gadget and bought one.

    It's not very big and I thought I would have to do it a few times to get anywhere. I put a glass of hot tap water in the microwave for 30 seconds to get it good and hot but not boiling. Then I put a cup underneath and fed the tubing up until I could feel it stop which was not very far, maybe 5 inches or so. I squirted some water and felt a little give so pushed the tube in a little further and squirted some more. When I finished I was going to draw more hot water into the syringe and while I was getting read to do that I heard a noise and I guess that was the ice jam breaking free. I tried the water and it was flowing freely.

    I am so happy with my purchase, and recommend it highly

    Thanks for reading my review

    Becky Brooks
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    Customer imageCustomer image
    6 people found this helpful
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  • Rob
    5.0 out of 5 stars Ice Surrender Tool Thaws Water Spigot Ice Dams Fast
    Reviewed in the United States on February 8, 2018
    Verified Purchase
    It is very seldom that I write reviews, but this product saved me a lot of time and repair costs for my 11 year old GE Profile refrigerator. The common problems for these refrigerators are frozen water lines, bad solenoid valves and defective ice maker door flaps. About 2 years ago, I paid some service pros to install a ice flap heater to prevent water condensate from running down the front of the refrigerator. It should also prevent icing of the water tube that delivers chilled water to a glass held to the lever on the refrigerator door. It seems that the heater is no longer working, the ice maker flap is no longer sealing tightly, or it has been too long since I used filtered water. I decided to give this water syringe a try. Just microwaved some hot water and drew the hot water into the syringe. The next step was to insert the small tubing into the white water tubing that is accessible from the front of the refrigerator and squeeze the syringe. After a single syringe of hot water into the white tube, the ice jam was freed and water flow was restored. I can't say that this tool will solve every water problem with this refrigerator, but for the price and speed of delivery, it is certainly worth trying first. Check out their instructive video on YouTube.
    7 people found this helpful
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  • Shannon
    5.0 out of 5 stars This tool works in minutes! Saves you lots of time, MONEY, & labor! Buy it!
    Reviewed in the United States on June 20, 2018
    Verified Purchase
    This product is awesome! I purchased this product after realizing "the blow dryer trick" was not the way to go. After discovering that my water dispenser was not working due to the line freezing I initially used a blow dryer to "unfreeze" the water reservoir line behind the vegetable pan on the inside of the refrigerator. It worked like a dream the first time I tried it; however it took FOREVER using moderately low heat which finally melted away and loosened up the ice that had lodged in the line. The 2nd time I tried using the blow dryer, I got cocky and turned up the heat and propped the blow dryer up inside the fridge to let it do it's thing...BAD IDEA! I ended up busting a hole in the line from the heat. :( Eventually, I replaced the line (water reservoir) and decided to look for other options. After googling, I found two seemingly sensible options. 1) I found that you can install some sort of heating element inside the panel behind the water/ice dispenser which will keep it from freezing. Apparently, the doors on most fridges are not insulated properly. That was not ideal for me. 2) I found this AMAZING, handy dandy tool from IceSurrender!!! This tool works in minutes...literally!!! I was able to test it a few days after installing the new water line (froze again...go figure lol) and it worked like a charm! This tool will save you lots of time, money, & labor...I speak from experience.
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  • Tom Smith
    1.0 out of 5 stars Don't waste your time or money on this!
    Reviewed in the United States on November 1, 2024
    Verified Purchase
    Simple concept, but stupid design. Description says it will work on GE refrigerators. I have a GE profile fridge and the hose is basically the same size as the water dispenser hose on the refrigerator, so the tube won't go more than 1/4" into the water dispenser tube. In fact, it's so airtight that it's impossible to depress the syringe. Stupid design! A smaller tube might work, but I'll have to go to the hardware store now to buy that. Don't waste your money!
    One person found this helpful
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  • M. Hydrick
    5.0 out of 5 stars Finally a solution to frozen fridge water line!
    Reviewed in the United States on June 3, 2018
    Verified Purchase
    Our fridge water line freezes periodically, and we’ve done various things over the years to unfreeze the line: turning the freezer temp warmer, storing less ice and food in freezer, leaving freezer door open to thaw frozen part....etc, etc. The issue seems to always be the section of the line nearest the water dispenser (on freezer door), but we can’t predict what’s causing it to freeze. We’ve even added a little styrofoam to the inside of door. Needless to say, when I saw this contraption, I thought it looked like a possible solution. Well, I will say that it’s the BEST and fastest way to get the water line flowing again. It works like a charm and I am happy to say that we no longer have to have a stash of plastic water bottles on hand for when the fridge water line freezes (our tap water isn’t the best and we drink a lot of water). If you have this issue with your fridge, get this and save yourself the cost of having to repair the fridge. (My very reputable appliance repair person says it is a design flaw with my model fridge and would basically require replacing the door, so this is far cheaper!)
    One person found this helpful
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  • MNS
    5.0 out of 5 stars This is a wonderful and simple to use device to thaw the ice ...
    Reviewed in the United States on October 3, 2017
    Verified Purchase
    This is a wonderful and simple to use device to thaw the ice in the water dispenser. We had a repair man before we saw this invention on the internet. The so-called expert charged us $125 and recommended that we defrost the freezer and refrigerator for a couple of days. Also, forget about using a hair dryer to defrost the freezer. This device took minutes to thaw the ice in the water dispenser tube. It is nothing more than a thin tube and a syringe to push the water up into the dispenser tube which is accessible by the paddle that is used to open the water valve. The recommendation for using it was not correct in our case as the 30 sec of microwaving the water was not enough to heat it up.
    One person found this helpful
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