Overall I'm happyThe quality seems good. It is lightweight, average in toasting, bakes well for such a small oven. I like the size and the controls seem to be sturdy and not likely to break. The downside is that one time it started to burn things and run very hot I unplugged it and it seemed to reset, so far so good. The other detail that is bothersome is that the temperature control has very small printing and odd temperatures for people in the US. I can easily work around this because I'm an experienced cook but it might throw someone else off. Another thing is that it comes with no crumb tray. Luckily I had one from another toaster oven. It's a little too small but does the job. I would say it's a very good value for a countertop oven and it's a good size you could probably fit a small whole chicken in there. I can cook a variety of foods with one appliance and that is important to me because I'm in a very small studio apartment and I only have one portable induction burner. Safe to say this is a handy appliance for me. I use it nearly every day.2