Missing Apps in managed Play Store

MelkonTorosyan
Level 2.0: Eclair

Hi everyone,

I did see in previous posts, that we had a problem with missing apps a year ago. (https://www.androidenterprise.community/t5/general-discussions/fixed-service-announcement-available-...)

 

Since yesterday we have a problem, that all optional apps are not visibile in the managed Play store. Our users see only the required apps but not the optional apps or webclips.
This happens only for users enrolling a new device. Existing users does not have the problem "yet".

Is there anybody else seeing this problem.

We use Ivanti EPMM.

Kind regards
Melkon

1 ACCEPTED SOLUTION

MelkonTorosyan
Level 2.0: Eclair

The problem was solved yesterday. We had a corrupt database entry for an app on Ivanti EPMM. This meant that the synchronization with the Play Store could not be completed.

View solution in original post

2 REPLIES 2

MelkonTorosyan
Level 2.0: Eclair

The problem was solved yesterday. We had a corrupt database entry for an app on Ivanti EPMM. This meant that the synchronization with the Play Store could not be completed.

Lizzie
Google Community Manager
Google Community Manager

Great to hear you got this all sorted out @MelkonTorosyan. Thanks for sharing the update here. 🎉

 

(Also, loving the new community avatar 😎)



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