Contacting Apple

Sales and
Product Enquiries

Find an Apple Premium Reseller

Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple-dedicated outlets offer the complete range of Macs and other products, along with a full complement of accessories and value-add services.

Find an Apple Authorised Education Specialist

With a broad knowledge of the issues facing educators, Apple Authorised Education Specialists are independent resellers who can transform your teaching and learning.

Where to Buy

Use our Reseller Locator to find an Apple Authorised Reseller or Service Provider in South Africa or neighbouring countries.

Apple Authorised Distributor in South Africa

The authorised distributor for Apple products in South Africa is Core Group.

Contacting Core Group:
Web: www.core.co.za
Phone: 011 535 9000

Media Enquiries

Journalists and the Press can obtain information by contacting PR by email: [email protected].

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More ways to get help:

Contact iTunes Store support
Technical support: 0800 444 426
See all worldwide support telephone numbers
Contact a network provider
Find an Apple Authorised Service Provider

Browse Online Support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.