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There are several interested parties in every organization, and each has various requirements and demands of the organization.
Examples include clients, staff members, suppliers, regulators, and investors.
An organization must have a written set of rules, processes, responsibilities, and procedures in place in order to offer goods and services and conduct business in a way that satisfies the needs and expectations of all involved parties. This system is known as a quality management system.
Objectives of Quality Management System:
Consistency in operations, management, products, and services is the core objective of a QMS.
When QMS is implemented correctly, interested stakeholders receive certainty and have greater faith in the business.
When a company ensures consistency and dependability, it can essentially enhance its reputation, draw in clients, keep talented staff, and forge stronger collaborations.
The main standard that might help a business in this endeavor is ISO 9001, which is the most widely recognized standard for establishing best practices in terms of quality management on a global scale.
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