Do you offer same-day delivery?

Yes, we offer same-day flower delivery for most orders placed before the cutoff time. Simply browse our collection, choose your arrangement, and enjoy fresh, hand-delivered flowers the same day.

Can I schedule a delivery for a specific date?

Yes, you can schedule flower delivery for a specific date during checkout. Just select your preferred date, and we’ll ensure your arrangement arrives on time and fresh.

What happens if the recipient isn’t home during delivery?

If the recipient isn’t home, we’ll do our best to deliver your flowers safely. Options may include leaving them with a neighbor, at the doorstep (weather permitting), or arranging a redelivery.

How will I know if my flowers have been delivered?

Once your flowers are delivered, you’ll receive a BloomSnap—a photo of the finished arrangement—so you can see the beautiful blooms that were hand-delivered to your recipient.

Do you deliver flowers to hospitals, offices, or funeral homes?

Yes, we deliver flowers to hospitals, offices, and funeral homes. To ensure a smooth delivery, please provide detailed instructions, including the recipient's room or suite number.

What payment methods do you accept for flower orders?

We accept all major credit cards, along with Apple Pay, Google Pay, Amazon Pay, and flexible options like AfterPay and e-check. Our secure payment process ensures a seamless and worry-free checkout experience for your order.

Can I change or cancel my flower order after it’s placed?

Yes, you can change or cancel your flower order within a certain timeframe. Contact our customer support team as soon as possible to make adjustments or cancellations.

What is your flower substitution policy?

If specific flowers are unavailable, we will substitute them with blooms of equal or greater value to maintain the beauty and quality of your arrangement.

How do I care for fresh flowers to make them last longer?

To keep your fresh flowers looking their best, trim the stems at an angle, change the water daily, and keep them in a cool area away from direct sunlight or heat.

What should I do if my flowers arrive damaged or not as expected?

If your flowers arrive damaged or not as expected, contact us immediately. We stand by the quality of our arrangements and will provide a replacement, refund, or credit to ensure your satisfaction.