-
Today 7:30 AM - 5:00 PM (Closed now)
- Make Service Appointment
- View Current Service Specials
BMW of Mobile
About Us
We have a complete lineup of new and used cars, and our customer care continues long after you purchase from us. Thanks to our dedicated car service and auto repair team.
-
Today 9:00 AM - 6:00 PM (Closed now)
-
3025 Government Blvd
Mobile, AL 36606
Our Amenities
- Coffee
- Bottled Water
- Soda
- Snacks
- WiFi
- Customer Lounge
- Loaner Cars
Media
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Mar 7, 2025
I was debating between two cars, decided on this car it had been
sold. Then purchased my second choice. BMW of Mobile was
excellent and I was very happy with the deal they offered me. My
salesman Alex was the best, very personable, helpful and very
knowledgeable. Perfect for his chosen career.
The manager, Marianne contacted me within a few minutes after
my inquiry online, and assigned a salesman to me when I said I
would drive over to Mobile to see the car.
And of course I would recommend âCar Gurusâ and most of all
âBMW of Mobileâ to anyone. Overall, it was a very pleasant car
buying experienceâ
Mar 10, 2025
Response from current dealership:
Hello Diana, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 9, 2025
Response from current dealership:
Hello Anthony, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Great experience with this dealership and their management/sales person. They were very prompt and worked with us very quickly as we were on a timeframe and they gave us a great trade-in. I would definitely recommend them!
Jul 29, 2024
Response from current dealership:
Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Not very transparent. Vehicle had damage
(2500) if we didn't find it we would have been
stuck with repairs. When we brought to the
attention of manager, they agreed to fix it for no
charge. Since the salesman showed no integrity,
we were concerned that there was much more
wrong wit the vehicle. We decided not to do
business with them.
Jun 18, 2024
Response from current dealership:
Thank you for your feedback and I apologize your experience was anything but satisfactory. After reviewing this situation, the 2019 Infiniti estimate was negligible in cost to adjust a simple bumper clip but fell short of your expectations. It is also a locally owned and serviced trade with an excellent CARFAX report however six year old vehicles will most likely show slight and cosmetic imperfections in bumpers, paint, etc. that have little if any impact on value. This 2019 Infiniti is in exceptional condition and we wish you well in your search for perfection in pre-owned automobiles. Please
More ...
Feb 7, 2024
Response from current dealership:
It's great to hear that the salesman was knowledgeable and professional in assisting you. A positive and informed sales experience can make a significant difference. We are here to help!
Jan 30, 2024
Response from current dealership:
We are thrilled to hear that you had a responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Oct 3, 2023
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Show older dealer reviews 104
Apr 14, 2023
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Feb 10, 2023
Response from current dealership:
Thank you for taking the time to leave us a review!
Jan 19, 2023
Response from current dealership:
Thank you again for taking the time to leave us a review. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Jan 5, 2023
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Dec 28, 2022
Response from current dealership:
Thank you for the review, Andrew! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.
Dec 23, 2022
Response from current dealership:
Thank you for your kind words! We look forward to your business with us again!
Sep 6, 2022
Very professional, and easy to work with. One of the best dealerships I’ve done work with.
Sep 8, 2022
Response from current dealership:
Thank you for your positive review, Collean! We appreciate your business.
Jul 18, 2022
They were very nice and tried to handle everything with care.
Jul 19, 2022
Response from current dealership:
Thank you for the review, Joshua! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.
I have been a return customer of BMW of Mobile for several years they have been overall consistently professional!
May 6, 2022
Response from current dealership:
Thank you, Charles! We are thrilled that our team continually provides you with the best sales experience! We thank you for your continued business!
May 6, 2022
Response from current dealership:
Thank you for your review Robert. Please let us know if we can help you in the future with your shopping experience.
Feb 12, 2022
Most helpful and answered all my questions. Thank you so much. Paul
Feb 14, 2022
Response from current dealership:
Thank you, Paul! We are happy to hear you had a pleasant visit.
Jan 26, 2022
Response from current dealership:
Thank you for your positive review!
We had spoken 3 times that day and I told home I wanted to pick up my daughter, who the car was for, so she could come look and I had an appointment to see the car and when I pulled in the parking lot, right in front of the office, he called and told me not to get out of the car that someone else had come to see it and purchased it, I realize they have to sell cars but he didn’t even call me to apologize or offer to find me a comparable car. I had cash in my pocket ready to buy. So no I will NOT recommend this dealership.
Oct 1, 2021
Response from current dealership:
We apologize this vehicle was sold prior to your arrival. Unfortunately the industry is in extreme short supply and demand is at an all-time high. If you would be interested in another vehicle please contact me direct at [email protected] or 251-544-2844 and I will be glad to assist.
Scott Davis
Center Operator and General Manager
Scott Davis
Center Operator and General Manager
Great buying experience. picked me up from the airport. very friendly staff. Need more dealerships like this one.
Sep 10, 2021
Response from current dealership:
Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!
Dealer has been very easy to work with. After finding the vehicle on car guru I called them directly. I got a decent amount for my trade ( no one is ever completely satisfied with that) and I had a buyers order within an hour. I am purchasing the car and Matt has been great to work with.
Aug 24, 2021
Response from current dealership:
Thank you for your kind words for Matt! We thank you for your business and look forward to your next visit!
May 26, 2021
Response from current dealership:
Thank you for the recommendation and kind words!
Apr 19, 2021
Response from current dealership:
Thank you! We are thrilled that you had the best car buying experience!
Apr 14, 2021
Salesman Arthur was great! Easy to discuss pricing and responded to all my texts and calls immediately. Finance depot was awesome as well, first time after 25 years of buying cars that it was so hassle free. In and out the dealership in less than 90 minutes with the exact car I wanted. Def recommend those dealership, we drove over from Florida and had a great experience.
Apr 16, 2021
Response from current dealership:
Thank you Randy for your kind words for Arthur! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car!
Feb 1, 2021
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
The salesman, Sam Frakes, was very informative and helpful. He didn't put a lot of pressure on me to make a snap decision, but answered all my questions. It was a very good buying experience, and I will think of this dealership first, when I am in the market again.
Nov 24, 2020
Response from current dealership:
Thank you Bill for your kind words for Sam! We are thrilled that he provided you with an informative and helpful car buying experience. Congratulations on your new car!
They literally bent over backwards to make a great deal but after considering it and giving
it a lot of thought, I just believed this is not the time for me to be buying a new vehicle. No
reflection on them, I couldn't have asked for better service but I just believe now is not the
time. If after the first of the year, they have something, I would not hesitate to call them.
Oct 20, 2020
Response from current dealership:
Thank you for your kind words and your inquiry! We look forward to your business with us again!
Made a 2pm appt to look at a vehicle. Arrived at 140, waited for salespeople. At 2pm was told vehicle had just been sold.
Oct 21, 2020
Response from current dealership:
We truly value the opportunity for your business and apologize his vehicle was already sold. Our exceptionally priced vehicles sell very quickly in today’s market. Please contact me directly at 251-544-2844 – Scott Davis, General Manager if we can help in the future.
Sep 24, 2020
Absolutely amazing dealership! Murray and Jake made my experience extremely easy! I’m from Florida and in the future, I will most certainly contact BMW of Mobile for my next car and not my local dealership.
Sep 25, 2020
Response from current dealership:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Jul 25, 2020
Response from current dealership:
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Jul 20, 2020
Response from current dealership:
Thank you for your positive review! We appreciate your business.
Jul 11, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
This was the easiest car buying experience I’ve ever had! Everything was so easy & they were quick to respond. Highly recommend!
Jun 10, 2020
Response from current dealership:
Thank you, Katie, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Jun 1, 2020
Great
Jun 3, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Apr 9, 2020
Response from current dealership:
Thank you for taking the time to leave a review, it is greatly appreciated.
Mar 27, 2020
Response from current dealership:
Thank you for taking the time to leave a review, it is greatly appreciated.
Feb 18, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Jan 28, 2020
Response from current dealership:
Thank you for your inquiry!
Jan 20, 2020
have only had contact via email but am pleasantly surprised by the response to my
questions.
Jan 23, 2020
Response from current dealership:
Thank you for taking the time to leave a review, it is greatly appreciated.
Jan 18, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Dec 30, 2019
Response from current dealership:
Thank you for your inquiry, Bill!
Nov 26, 2019
I was very impressed with the prompt responses and friendliness in helping clients from the sale agents. Patrick Raley was my agent and he was super prompt and willing to do extra works in searching to find the car that I was looking for. I live in Texas and ended up purchasing the car remotely with Patrick and not with my local sale agent. Patrick and his manager made the buying experience super easy from remotely and will ship the car to Texas dealer for me to pick up. Wonderful car buying experience from this dealership !!!
Dec 16, 2019
Response from current dealership:
Hi Andrew,
Thank you for your kind words! We are more than happy to hear that we could provide you with a great experience! Please let us know if there is anything else we can do to help!
Thank you for your kind words! We are more than happy to hear that we could provide you with a great experience! Please let us know if there is anything else we can do to help!
Nov 27, 2019
Response from current dealership:
Hi James,
Thank you for your wonderful experience!
Thank you for your wonderful experience!
Oct 15, 2019
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Jun 8, 2019
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Jun 1, 2019
The people here were a absolute delight to work with! Will definitely make the drive to work with them again when I’m ready to upgrade!
Jun 1, 2019
Response from current dealership:
Thank you Tanya for your kind words! We thank you for your business and look forward to your next visit!
May 29, 2019
Very professional and fast with financing and paperwork.
May 30, 2019
Response from current dealership:
Thank you for your business, Bruce!
I was contacted by the dealer..! Nice and easy process to get the car I was looking for.!
May 29, 2019
Response from current dealership:
Thank you Erik! We are more than happy to hear that we could provide you with a wonderful and easy car-buying experience! We thank you for your business and look forward to your next visit!
May 17, 2019
Prompt and knowledgeable response. Will definitely be using BMW of Mobile in the future.
May 20, 2019
Response from current dealership:
Hi Jennifer, We cannot thank you enough for your wonderful review of our dealership and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Apr 25, 2019
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Apr 13, 2019
He called.
Apr 20, 2019
Response from current dealership:
Thank you Nancy! We thank you for your business and look forward to your next visit!
Apr 10, 2019
They responded but did not answer my question about the title.
Apr 15, 2019
Response from current dealership:
Thank you for your feedback! We apologize if an answer to your title concerns were less then complete and helpful… please contact me at 251-544-2844 so that I can help personally.
Scott Davis
BMW of Mobile
General Manager
Scott Davis
BMW of Mobile
General Manager
Apr 5, 2019
Response from current dealership:
Hello,
Thank you for your kind words for our dealership! We are so glad we could provide you with prompt and amazing service!
Thank you for your kind words for our dealership! We are so glad we could provide you with prompt and amazing service!
BMW of mobile with very professional they got right back in touch with me about the vehicle even though they had sold it asking if there were any other vehicle that I would be interested in or any kind of way they could help me find another one.
Jan 22, 2019
Response from current dealership:
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Loved the interaction with the internet sales manager. Very courteous and prompt in referring me to someone that could assist. I just wasted tine trying to figure out car options, and someone else purchased the car before I had the chance. The manager did offer to look for a car just like the one I wanted, and I am definitely going to take him up on that offer. Great service and I would definitely recommend.
Jan 18, 2019
Response from current dealership:
Thank you so much for your kind review! We are so glad our staff was able to provide you with a great service! We'll make sure to be on the look out for the car you wanted! Please let us know if there is anything else we can do to help!
Great service friendly, and and answered all my questions without hesitation. I love my new Honda Accord!!
Jan 16, 2019
Response from current dealership:
Thank you for your kind words for our staff! We are so glad we were able to provide you with a great experience! Enjoy your new Honda Accord!
Dec 18, 2018
Very friendly atmosphere. Very up front my salesman Marcus was great to work with. Very nice manager. They have what they advertise and the financial officer was very helpful. thanks my wife loves her new BMW.
Dec 18, 2018
Response from current dealership:
Glad to hear that we could earn your business, we hope both your wife and you love your purchase!
Very helpful and knowledgeable. Explained the car was going to another lot for someone else to purchase. I would have bought it.
Dec 10, 2018
Response from current dealership:
Thank you for your inquiry! Hopefully we can earn your business in the future!
Nov 25, 2018
Good attention
Nov 27, 2018
Response from current dealership:
Thank you Luis! We look forward to your business with us again!
Drove down here from Montgomery and was not disappointed. Travis was was an amazing person to deal with. Would buy from again.
Nov 21, 2018
Response from current dealership:
Thank you Charles for your kind words about Travis! We are thrilled that he provided you with a great experience!
The car is what I expected except after I got it home I found an electrical problem. The dealership said they will repair it. So I’m taking it back in.
The salesman, Travis, was excellent...very professional. The manager was responsive and finance was smooth and seamless.
I’d recommend BMW of Mobile!
Oct 31, 2018
Response from current dealership:
Thank you Tina. We appreciate your kind words and the opportunity to earn your business.
Oct 10, 2018
Response from current dealership:
Thank you for your inquiry!
Excellent the more info you put about the cars what I love and the price in the mileage and who to call that's more important
Sep 18, 2018
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
After my initial inquiry, I received an email and a phone call from a representative. I completed the application as instructed, however this is where everything stopped because I have not received any other communications despite leaving both a phone message and email. My work schedule keeps me very busy, so it is important to work with someone who understands my situation. I love the car, however as an Auto Insurance Agent even if I am unable to offer a policy to a potential customer, I will always make sure the customer was treated as important as possible. Decent customer service is the bread and butter of sales..
Sep 17, 2018
Response from current dealership:
Thank you for informing me about your situation. Please know that we are looking into your concerns however unable to locate any records without a more information. Could you please send us your contact information to [email protected]
Jacob Cox
Sales Manager
Jacob Cox
Sales Manager
Sep 13, 2018
Everyone I spoke to was amazing. Extremely friendly, and they are not a high pressure sales team. I chose them over my local BMW dealer. I would buy from them again.
Sep 13, 2018
Response from current dealership:
Thank you Darlene for the kind words! We thank you for your business and look forward to your next visit!
Aug 6, 2018
it was good
Aug 9, 2018
Response from current dealership:
Thank you Charles! We look forward to your business with us again!
Jul 17, 2018
Best experience ever with a car dealership! John Busuttil was our salesman and he was great! He made the entire experience very easy from the negotiating down to the paperwork. All of my paperwork was ready and waiting for me to sign. Highly recommend this dealership to anyone looking to buy a car. They will take take care of you!
Jul 23, 2018
Response from current dealership:
Glad to hear we could earn your business, Leslie! Thank you for your kind words for John and our staff!
Courteous and communicated well. They called the day before my appointment to say the car I inquired about had been sold so I did not visit the dealership
Jul 5, 2018
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Jun 16, 2018
Response from current dealership:
Thank you Perkins19! We thank you for your business and look forward to your next visit!
Had a small issue immediately after purchase. But Murray and the maintenance department went above and beyond and quickly performed the repair at no cost to me.
Jun 16, 2018
Response from current dealership:
Thank you for the kind words about Murray and our team! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Jun 7, 2018
Response from current dealership:
Thank you for your kind words about Travis! We look forward to your next visit!
So Far Everything I Have Asked On This Car Have been EXCELLENT ! My Only Problem Is I’m So Far Away But I Wanna Purchase This Car But Don’t Wanna Run Into No Problems ! Just Hoping Everything Is A-1 & I can do everything over the phone
May 31, 2018
Response from current dealership:
Thank you for taking the time to leave us a review! We look forward to your business with us again!
May 12, 2018
Professional
May 14, 2018
Response from current dealership:
Thank you for your inquiry!
Apr 6, 2018
They contacted me and tried in every way possible to find what I was looking
for. Will do business with them if they find the car I am looking for. Were very
helpful, upfront and honest.
Apr 7, 2018
Response from current dealership:
Thank you Rhonda for the kind words! We thank you for your business and look forward to your next visit!
Apr 1, 2018
Transparent pricing, no gimmicks, friendly sales person, great to do business with. Definitely worth the 2 hour drive
Apr 4, 2018
Response from current dealership:
Thank you for being our customer, Haitao!
Mar 13, 2018
Response from current dealership:
Thank you Mediclt for the kind words! We thank you for your business and look forward to your next visit!
Dec 1, 2017
Contacted me within 7 minutes of sending a message
Dec 1, 2017
Response from current dealership:
Thank you for your inquiry!
Nov 17, 2017
Excellent
Nov 17, 2017
Response from current dealership:
Thank you Kyle for the kind words! We look forward to your business with us again!
Sep 9, 2017
Sales person called but didn't really know anything about BMW's
Wanted car but they wouldn't move on the price much .
Sep 22, 2017
Response from current dealership:
I apologize that your sales experience was unpleasant. I want to make things right, but unfortunately I cannot pull up your CarGurus unsername in our system. I want to try to do something to fix it. Please contact me at [email protected].
Scott David
General Manager
Scott David
General Manager
Sep 6, 2017
Response from current dealership:
Thank you! We look forward to your business with us again!
Aug 18, 2017
Considered my offer
Sep 6, 2017
Response from current dealership:
Thank you CJ! We look forward to your business with us again!
Jul 10, 2017
Response from current dealership:
Thank you for your inquiry, David!
May 27, 2017
Although I was t acke to get the car before it was sold to someone else, I had a very good experience in dealing with Adele. Hopefully another Accord will come their way and I can close the deal out. Thanks Adele you are great.
May 29, 2017
Response from current dealership:
Thank you for your kind words for Adele!
Mar 6, 2017
Great experience excellent dealer
Mar 14, 2017
Response from current dealership:
Thank you Ivan for the kind words! We look forward to your business with us again!
Mar 1, 2017
Dealer contacted me promptly after my
inquiry. Followed up with emails to
schedule visit to lot.
Mar 6, 2017
Response from current dealership:
Hi Bill,
Thank you for your review, we thank you for your inquiry!
Thank you for your review, we thank you for your inquiry!
Feb 9, 2017
Found the truck I wanted here and contacted their internet sales with my interest. Received a prompt response and then handed off to a salesman. I made an offer over the phone and we agreed to a price without me actually seeing the truck. When I arrived the vehicle was just as described with one minor issue which was taken care of on the spot.. Excellent way to handle a deal and fairly priced. Customer service was great!
Feb 13, 2017
Response from current dealership:
Hello Keith,
Great to hear we could resolve that one issue! We appreciate your review, and your kind words!
Great to hear we could resolve that one issue! We appreciate your review, and your kind words!
Jan 3, 2017
Response from current dealership:
Thank you Douglas for the kind words! We look forward to your business with us again!
Dec 23, 2016
Misrepresented their vehicle left and right. Between the
equipment, to the mileage, they couldn't seem to get it straight.
The price they had was great and they had an incredibly fast
turn around but that was a massive turn off. When it isn't clear
what the vehicle you're advertising comes equipped with and
the pictures of the car contradict the information you're being
passed, that's a pretty big red flag.
Dec 26, 2016
Response from current dealership:
Matthew,
We apologize for any miscommunication. We, at BMW of Mobile, strive to be as accurate as possible with regard our pre-owned inventory. However, mistakes happen and we sincerely apologize for any incorrect information we may have communicated to you.
Please call me at 251-476-2550 if you wish to discuss the details of this incident further, as we would love the opportunity to earn your business in the future.
Thank You,
Scott Davis
General Manager
BMW of Mobile
We apologize for any miscommunication. We, at BMW of Mobile, strive to be as accurate as possible with regard our pre-owned inventory. However, mistakes happen and we sincerely apologize for any incorrect information we may have communicated to you.
Please call me at 251-476-2550 if you wish to discuss the details of this incident further, as we would love the opportunity to earn your business in the future.
Thank You,
Scott Davis
General Manager
BMW of Mobile
Oct 17, 2016
This dealer contacted me and answered my questions
Oct 19, 2016
Response from current dealership:
Hello John,
Thank you for your review. We appreciate your business! Please come out and visit with us soon.
Thank you for your review. We appreciate your business! Please come out and visit with us soon.
Oct 6, 2016
The experience was good, very informative and not too aggressive.
Oct 7, 2016
Response from current dealership:
Thank you Troy for the kind words! We look forward to your business with us again!
Sep 8, 2016
It has been great on there end. I have not had a chance to stop by because of my work schedule. But I'm looking forward to getting in their as soon as I can.
Oct 7, 2016
Response from current dealership:
Thank you Eric for the kind words! We look forward to your business with us again!
Sep 5, 2016
my husband stopped by there. The tires were horrible.
Salesman never indicated they would replace tires. That's
definitely a "no sale"
Sep 6, 2016
Response from current dealership:
Thank you for bringing this to my attention. I apologize for the lack of information and communication. I would like an opportunity to fix this and to earn your business, please contact me directly at 251-604-5772. I look forward to speaking with you.
Charles Hodges
General Manager
Charles Hodges
General Manager
Sep 4, 2016
Ronda responded extremely quickly and was eager to help! Everybody at this dealership seems professional and courteous, and I would definitely recommend.
Sep 6, 2016
Response from current dealership:
Thank you Frederick for the kind words about Ronda! We look forward to your business with us again!
Sep 1, 2016
Car sold but contact never responded. A different sales person told me while I was working to drive 3 hours to buy.
Sep 3, 2016
Response from current dealership:
Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to fix this and to earn your business, please contact me at (251) 476-2550. I look forward to speaking with you.
Charles Hodges,
General Manager
Charles Hodges,
General Manager
Jul 20, 2016
Contact from dealer was immediately quick,
Pleasant and professional.
How ever car is 4K over fair market value.
Jul 21, 2016
Response from current dealership:
Lou ,
Please contact me on my cell phone to discuss .
Chuck Hodges
GM BMW of Mobile
Please contact me on my cell phone to discuss .
Chuck Hodges
GM BMW of Mobile
Jun 17, 2016
Well the vehicle they have advertised wasn't actually available. So instead they told me to buy a much newer vehicle for over 10 thousand dollars more. Instead of asking if I was even interested in such a deal they offered to begin paperwork and asked what time I would be by to test drive. It was an awkward phone call I'll tell you that.
Jun 17, 2016
Response from current dealership:
Thank you for bringing this to my attention. I apologize that no one assisted you in trying to find another vehicle that you are interested in. I would like an opportunity to fix this and to earn your business, please contact me at (251) 476-2550. I look forward to speaking with you.
Chuck Hodges
General Manager
Chuck Hodges
General Manager
Jun 3, 2016
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your experience here was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at 251-604-5772. I look forward to speaking with you.
Chuck Hodges
General Manager
Chuck Hodges
General Manager
May 13, 2016
Great experience with this dealer. Glenda was awesome
and made our purchase very smooth.
May 13, 2016
Response from current dealership:
Thank you Kathy for the kind words about Glenda! We thank you for your business and look forward to your next visit!
Mar 1, 2016
Perfect.
Mar 5, 2016
Response from current dealership:
Mason, thank you for leaving this review!
Dec 9, 2015
Tried to sell me a car with 4 bald
tires. When I called them on it
they acted as if they didn't know
why the car rode so poorly and
that they would check it out.
Dec 9, 2015
Response from current dealership:
I am so sorry ,that is so far away from the way we do business that I would love to find out who showed you the vehicle and get to the bottom of this issue ,please call me on my cell 251-604-5772 .
Chuck Hodges
General Manager
Chuck Hodges
General Manager
Oct 29, 2015
Great
Dec 9, 2015
Response from current dealership:
Thank you for your kind words ,Chuck Hodges
Oct 15, 2015
Ron helped out with the price and
quick responses
Dec 9, 2015
Response from current dealership:
Thank you for your kind words ,Chuck Hodges
Sep 6, 2015
Great experience here! Being out
of state I felt confident with my
purchase. Brent did a great job
helping us with this sale by phone
and web! Love my new vehicle,
thanks!!!
Dec 9, 2015
Response from current dealership:
Thank you for your kind words ,Chuck Hodges
May 11, 2015
Profession staff personnel were the Standard of customer service. Helpful and never pushy. Listened well and didn't speak for me or tell me what I wanted. Mr. Ron McCovey a special graditude for being a great person full of life.
May 5, 2015
Great response, vehicle sold before we could make deal.
Dec 9, 2015
Response from current dealership:
Gary ,
Sorry that happened ,please feel free to reach out to me on my cell and I will find you a car similar and a great deal .
Chuck Hodges
251-604-5772
Sorry that happened ,please feel free to reach out to me on my cell and I will find you a car similar and a great deal .
Chuck Hodges
251-604-5772
Feb 19, 2014
Terrible communication,
unprofessional - sold car out from
under us during our negotiation. I
got a newer car/lower mileage for
less money anyway!
Dec 9, 2015
Response from current dealership:
I am sorry for the confusion , a customer had looked at the car before you came in and made their mind up as soon as they seen someone else interested in buying the vehicle .
Oct 30, 2013
Good
Dec 9, 2015
Response from current dealership:
Thank you for your kind words ,Chuck Hodges
Jul 8, 2013
We had a good internet price - we went there with it and discussed
my trade which came out a little short but not terrible since we knew
car didnt have alot of room. Overall left with a good feeling -we
bought the car.
Dec 9, 2015
Response from current dealership:
Thank you for your kind words ,Chuck Hodges