HOW WE DID IT
Banking sector saw signs of stability in 2019. The year saw the government announcing the biggest ever consolidation of public sector banks (PSBs), increased capital raising by private banks, peaking of bad loan provisioning, deterioration of asset quality and return to higher operating profits. It is in this backgdrop that Business Today-KPMG started the annual exercise of picking India’s Best Banks and Fintechs. This six-month process started with knowledge partner KPMG studying annual reports of banks and reaching out to them for qualitative inputs in areas such as rural outreach, innovation and fintech engagement. The team also reached out to the fintech community in areas of Payments, Lending and Value Added Services to arrive at a list of best five in each category.
The next step was to put the entire Best Banks and
