UNLIMITED

Rotman Management

The Unstuck Mind and the Power of Not Knowing

Most people love the comforting feeling that they are right. Why is that so dangerous right now?

Jay Gordon Cone: Everyone likes to be right, but the fact is, we find it much easier to notice and accept things that are consistent with our underlying beliefs than things that aren’t. Seeking this out is understandable in our increasingly polarized world, because we crave the comfort of having our worldview reinforced and embraced. The danger comes when we overlook evidence that we might not have all the facts, or we might just be plain wrong. ‘Confirmation bias’ makes us susceptible to overly simplistic answers and vulnerable to people who are just telling us what we want to hear.

In general, people who hold prejudices view the differences between people as threatening. What is the best way to shift this mindset?

It’s difficult to see someone as threatening once you discover that you have things in common with them. In my work I’ve spent a lot of time with groups that need to work together, focusing on building

You’re reading a preview, subscribe to read more.

More from Rotman Management

Rotman Management10 min read
Back to the Present: How Mental Time Travel Affects Saving Behaviour
ALTHOUGH WE AS CONSUMERS LIVE IN THE PRESENT, most of our spending and saving choices have temporal components to them. Because the present is immediate and the future is distant, consumers often discount the enjoyment their future selves will experi
Rotman Management9 min readIntelligence (AI) & Semantics
How GenAI Will Transform Organizations
MOST PEOPLE know by now that Generative AI (GenAI) has the power to radically transform entire industries. But they might not fully comprehend the significant changes that will be required to the way companies do business. Organizational change is ne
Rotman Management10 min readSmall Business & Entrepreneurs
How To Manage Innovation A Primer For Leaders
THERE IS ONE THING that virtually every organization — whether it’s a bank, a tech start-up or a hospital — has in common: a desire to reach its full innovative potential. The question is, how can this be achieved? There is no easy answer, but the re

Related