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    Rx For Your Communication Ills
    Rx For Your Communication Ills
    Rx For Your Communication Ills
    Ebook127 pages50 minutes

    Rx For Your Communication Ills

    By Carolyn Franklin M.A.

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    About this ebook

    RX for Your Communication Ills is the Ultimate Book on Communication.Problems, solutions, questions, answers, tricks, suggestions – all designed to ease the pain of insecurity in your daily speech pattern. Let Dr. Speakwell prescribe simple and easy solutions. Communication problems will no longer be a pain in the neck.

    LanguageEnglish
    PublisherCarolyn Franklin M.A.
    Release dateOct 13, 2015
    ISBN9781311247407
    Rx For Your Communication Ills
    Author

    Carolyn Franklin M.A.

    M. A. Communication StudiesM. A. EducationB. A. Psychology30 years voice training (San Francisco Opera)Voice/Speech improvement CoachContact Carolyn - [email protected]

    Read more from Carolyn Franklin M.A.

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      Book preview

      Rx For Your Communication Ills - Carolyn Franklin M.A.

      Rx For Your Communication Ills

      CAROLYN FRANKLIN M.A.

      [email protected]

      Cover Designer: Joleene Naylor

      Smashwords Edition, License Notes

      This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.

      Contents

      Introduction

      The Basics of a Good Voice

      Part I: VerbalCommunication

      Part II: Paralanguage: The sound of your voice.

      Part III: Nonverbal Communication

      Communication Strategies

      Personal Problems and Solutions in Everyday Communication

      Group Dynamics Highlights

      Women’s Problems and Solutions in Communication

      Women’s Communication Style

      Men’s Problems and Solutions in Communication

      Men’s Communication Style

      Small Talk

      Interviewing Strategies

      I Language – You Language

      Think fast-talk fast (?)

      Listening Skills

      Effective e-mail

      Rx for Public Speaking

      Proper Use of the Microphone

      Power words

      Rhetoric: A Good Speaker’s Best Friend

      Virtual Environment

      Video or Audio Equipment

      Commonalities of Video or Audio Usages

      Video Conference Performance

      Audio Conference Performance

      Rapport with the Absent Audience

      What if…?

      Virtual Environment Manners

      Conclusion

      About the Author

      Other Books By Caroline Franklin

      INTRODUCTION

      Communication is good medicine – when we know how much of what dose to give to whom and when; a teaspoonful can be very good or very bad. Communication can be a spoonful of sugar or, a cup of vinegar.

      The following conversations are over-the-counter messages from real-life situations. What do you think would be better communication?

      Tourist asks a native of New York City: Do you go through this gate to get on the bus?

      Response: You have to get in line.

      Student asks the school secretary: The notices on this bulletin board are expired; do you want me to take them down?

      Secretary: Those notices are for the students.

      Friend says to a woman whose son was in an accident: I’m sorry your son is ill; if there’s anything I can do to help you, just let me know.

      Woman asks: Could you please take my son to his doctor’s appointment?

      Friend replies: I can’t do that! I’m busy!

      Like good medicine, communication has to be administered with proper dosage. No one pill fits all sizes. We must be patient and give the right message in the right amount.

      I need help with my communication skills is a daily complaint for Dr. Speakwell. He’s expected to diagnose the specific need and fix it. A patient says, I hurt, and expects the doctor to operate immediately.

      There’s no one pill big enough for all communication problems.

      Let’s define communication

      what do you specifically mean? Better personal expression? Better voice quality? Be taken seriously when you talk? Be listened to more attentively? Better responses from listeners?

      Communication is a blend of personality and attitude.

      Who is your audience?

      An audience can be one-on-one, beer buddies or a sea of nameless faces. Strategies depend on whether you intend to persuade, inform or entertain. Good messages are not accidents with bandages; but a well planned operation with a cutting edge and neatly stitched results.

      LET’S DISSECT COMMUNICATION INTO 3 BASIC PARTS:

      1. Words" – which are often meaningless; for example:

      Problem:

      Tom: Bob, you said you’d come over and help me clean the garage. I waited all day; you didn’t show up.

      Bob: "That’s not what I meant; I meant if I had time I’d come over and help."

      Solution:

      Dr. Speakwell says there was no meeting of the minds - no contract; often what we say (or hear) isn’t what we mean. Take words seriously only when they’re written with a signature - a contract. Tom should ask , "What time can you come over?" then agree on specifics.

      2. Paralanguage is the way we say the word and the actions around it that put the life into the message. Paralanguage includes:

      pauses (a long pause can indicate incompetence, or, thoughtfulness)

      mood (happy, cheerful, irritable)

      volume (too

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