The Lean Builder: A Builder's Guide to Applying Lean Tools In the Field

ZANDY

Copyright © 2019 Joe Donarumo & Keyan Zandy.

All rights reserved. No part of this book may be reproduced, stored, or transmitted by any means—whether auditory, graphic, mechanical, or electronic—without written permission of the author, except in the case of brief excerpts used in critical articles and reviews. Unauthorized reproduction of any part of this work is illegal and is punishable by law.

This is a work of fiction. All of the characters, names, incidents, organizations, and dialogue in this novel are either the products of the author’s imagination or are used fictitiously.

ISBN: 978-1-4834-3093-5 (sc)

ISBN: 978-1-4834-3092-8 (e)

Library of Congress Control Number: 2019910345

Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.

Edited by Dara Davulcu

Illustrations by Kaustubh Shukla

Lulu Publishing Services rev. date: 08/12/2019

Praise

Written for those who roll up their sleeves and do the work as craft professionals, foremen, and superintendents, The Lean Builder is a must-read for anyone new to Lean Construction, and certainly those professionals working in the field.

Cleverly written as a story with characters anyone in construction can relate to, The Lean Builder presents Lean processes, from pull planning and the Last Planner System™ to Lean principles such as respect for people and continuous improvement. This book is easy to read and delivers these Lean concepts in a clear and understandable manner through practical scenarios within a construction project team. Any team, even those with individuals not very open to change and too comfortable with the status quo, would benefit from learning the Lean Construction practices and lessons so masterfully explored in The Lean Builder.

Michael F. Stark

Vice President, Knowledge Programs & Building Markets

Associated General Contractors of America

Finally, a guide for the front lines! The Lean Builder is a must-read for anyone looking to make our industry safer, more productive, and a most desirable place to work. The story teaches readers to see how they, in their daily routines, might leverage the power of teams making small improvements to build trust, reduce stress, and unlock the potential of the most valuable people on our projects—the builders in the field.

As a snapshot of who we are, as well as our potential, I hope The Lean Builder inspires current and future builders by empowering the people closest to the work to improve the work. It should be considered a professional development guide that gives us all the courage to embrace the kind of evolution that this relatable story makes real.

Bevan Mace

VP, National Operations and Lean

Balfour Beatty

2017 Lean Construction Institute Chairman Award Winner

One could make a credible argument that the purest, most true value in the construction industry rests in the hands of the least visible, least recognized people in the whole project delivery spectrum—the craft workers in the field. They are the only ones who physically put work in place and the rest of us in the supply chain exist to enable them to do just that. Sadly, we have not given them the focus and attention they deserve. Happily, this book is a massive step in the right direction! Your job is simple: read this book. Then, get others to read this book. Together, we will transform the industry!

Romano Nickerson, AIA

Principal

Boulder Associates Architects

2014 Lean Construction Institute Chairman Award Winner

To be perfectly honest, I came to this book as a skeptic; but I must confess that something magical happened as I sat down and began to read this story. I believe Keyan and Joe have captured the essence of what we all face during the critical phases of our work. I highly recommend this book to anyone, especially those closest to getting the work done. They will undoubtedly see themselves in Sam, and emphatically connect with his passion, anger, frustrations, goals, and ultimately his success with bringing a project together by applying the Last Planner System™. The Lean Builder is something worthy of our time—at least, for those builders who are fed up with the B.S. of our traditional construction methods.

Henry Nutt, III

Sheetmetal General Superintendent

Southland Industries

2018 Lean Construction Institute Pioneer Award Winner

The Lean Builder is a friendly read that offers a great interpretation of a few different ways a superintendent can bring Lean and the Last Planner System™ to their jobsite, and gives a real-life practical application. Materials of this kind are usually geared towards people other than those who are directly responsible for getting projects built in the field. It’s refreshing to see this written in a business fable format and geared towards the people who have the day-to-day ability to implement these solutions so closely to where the real value to capital projects is delivered. The openness and transparency that went into the content of the book highlights the authors’ drive for a better industry!

Rebecca Snelling

Vice President & National Lean Director

JE Dunn Construction

2018 Lean Construction Institute Chairman Award Winner

The Lean Builder puts the focus where I believe Lean practices have the biggest impact: with the men and women who do the work. It is easy to identify with the main character, Sam, because I have personally seen this story unfold many times over my forty-two years in the trade. Sam takes us through the numerous, familiar frustrations that are challenges on almost every project, and through his eyes we see how he successfully adapts to real-time constraints through pull planning, team collaboration, trust, and respect.

It’s a story that anyone that has been involved on a construction project will see value in reading. I applaud the authors for bringing a simple story instead of a manual to resonate with readers and help them to start (or restart) their Lean journeys.

Greg Stedman

Lean Director

KHSS Contractors

Foreword

by Dan C. Heinemeier and Dick Bayer

I want to congratulate Joe and Keyan for their passion for more effective Lean implementation at the workface, and for producing a book to help make this happen. It’s all too common that Lean experts focus on creating thorough, top-flight learning materials, but fail to inspire those who ultimately must make it happen: the superintendents, foremen, and others who guide and oversee project work on a daily basis. In contrast, the authors of this book have created a work that reads more like a novel than an instruction manual.

I predict many ah-ha moments as readers gain better understanding of Lean as applied to real work situations. Many will see their own struggles reflected in the experience of the main character, Sam, who stumbles a bit at first but perseveres to see his project transformed. In the process, team members who were shut down and even hostile come around as Sam adopts a new leadership model that gets everyone committed to making it happen. Readers will learn along with Sam how the Lean system becomes self-reinforcing, leveraging the power of collaboration and respect for people to move project teams to ever-greater success.

This is a book that should be read by anybody who sees Lean as too challenging to attempt, and even those who have tried it before and failed. It will correct misperceptions and inspire people to try something new. Hand it out to your project teams and watch the light bulbs come on!

Dan C. Heinemeier

Executive Director

Lean Construction Institute

I met Keyan Zandy in a trailer. In Dallas. Where recent rains made access difficult. This will sound very familiar to you after you read The Lean Builder (and you will read it!)

Production is where the value in construction lies, and your line workers are your trades. Every other thing done on a construction site is meant to facilitate the ability of the trades to install the work. Unfortunately, we have spent years making it as difficult as possible for our trade partners to be successful—we have siloed their contracts, we have given them unrealistic deadlines created by unreliable computer programs, we have tried to get them to work at a faster pace than is fair or reasonable, and we have pitted them against one another in the race for territory and work.

Many of the soft skills and organizational behaviors and tools developed in Lean Construction are aimed at solving those issues. The problem with connecting people to those behaviors is that they are usually demonstrated as part of a slideshow in a rented hotel conference room, and are rarely demonstrated where they belong: at the workface. My friend, Keyan Zandy, and his friend, Joe Donarumo, have finally given us a different tool that speaks to the problems of ordinary job sites and ordinary trade partners who deliver extraordinary work. This field guide for the application of Lean tools in the trailer and on a construction site sets the stage for the exact same problems so many of us have faced when introducing the tools and the concepts, and it offers the perfect prescription at every turn.

As a guy who loves to spend time in trailers with the real teams, I can’t wait to share this work with the dedicated men and women who actually build our projects. Thank you, Joe and Keyan!

Dick Bayer

Chairman, the ReAlignment Group

Interim Executive Director Emeritus, Lean Construction Institute

2013 Lean Construction Institute Chairman Award Winner

Preface

If you are reading this right now, we would like to thank you for the opportunity to share our journey and passion for Lean Construction. Our background as Lean practitioners as well as construction operations leaders has afforded us what we feel is a unique perspective on the most effective ways to apply Lean practices and tools in the field.

While many wonderful and insightful Lean design and construction publications exist, our background and passion are focused on field-applied Lean—or Builder’s Lean, as we call it—which we feel is currently underrepresented in publications. We were motivated to explain the concepts, tools, and principles of Lean in an engaging fable format that also provides insight on the nuances and soft skills that are helpful to effectively implement Lean in the field.

The beauty of Lean is that it is never complete; it is always focused on learning, sharing, and continuous improvement. The implementation of Lean can be challenging because change from the status quo is disruptive. Many have accepted the significant waste that plagues our industry as just part of the job, not recognizing the current state is broken and in desperate need of repair. We must find solutions to reduce waste, improve workflow, and add value for project stakeholders. Field-applied Lean can be that solution.

While we hope that a wide audience enjoys this book and finds it informative and helpful, The Lean Builder was written for a specific group of people: the leaders in the field—the superintendents and last planners. Our goal is to provide an easily understood, accessible resource for you so you’ll feel empowered to implement Lean methodologies on your projects, even if you have no other resources or champions available to you. We invite you to be open-minded and willing to explore these new ideas and concepts, which may push you to abandon the comfort zone that is that’s the way we have always done it.

Respectfully,

The Lean Builders

Joe Donarumo

Keyan Zandy

Acknowledgments

A book is the sum of many pieces—ideas, perspectives, beliefs—that are assembled not just when the author sits down and starts to type, but over the course of a lifetime. People whom we have known, learned from, worked with, and taught over the years have given us the seeds. These settled into our minds and took root, and in some way have helped to shape what you’re currently holding in your hands. In that spirit, we’d like to acknowledge the following people who have played a role in this book’s creation.

Keyan Zandy would like to gratefully acknowledge:

First, my wife, partner, best friend, and love of my life, Tere Zandy. You tolerated late nights, lost weekends, and endless dinnertime conversations about this project. Thank you for giving me the time and space I needed to make this dream become a reality.

Stewart Trapino, my old colleague and friend—thank you for adding fuel to my flame for Lean Construction, motivating me, and challenging me to find a way to make the tools scalable so that more people could benefit.

Another old colleague and friend, Jason Becker, who spent countless hours working with me in daily huddles and pull plan sessions. Together, we refined and reshaped Lean tools so they would work their best in the field, and eventually created what we call Builder’s Lean.

My former client and good friend Jeff Schroder, who so deeply values the contributions of individual people and the importance of relationships. He showed me how important the foundations of friendship and trust are in both team-building and in maximizing the efficacy of Lean tools.

My partners, Clay Harrison, Dwayne Hodges, and Brent Brown, who added me to their leadership team, entrusted me with the keys to their firm, and gave me the freedom to guide its direction and shape its culture.

And last but not least, the entire staff at Skiles Group—collectively, you made me both a teacher and a student, and your support has helped me to evolve as a leader. I especially want to acknowledge my Lean Champions, Buddy Brumley and Jim Guntorius, who trusted me enough to give Lean a chance and quickly became advocates and mentors to others when I could no longer be a practitioner myself. Together, we implemented the tools and processes that would forever change the way Skiles Group does business, and I couldn’t have done it without you both.

Joe Donarumo would like to gratefully acknowledge:

My beautiful and talented wife Tasha Donarumo - Through your support, friendship, and encouragement, you have enabled me to achieve the things I have set my focus on. I love you with my whole heart. Thank you for your patience, wisdom, and love. I’m so blessed.

My co-author Keyan Zandy and colleague Jason Becker – thank you both for creating the spark and allowing me to grow, share, and create alongside you. I’m very grateful for our journey together!

My mentors at Linbeck, Mark Linenberger and Stewart Trappino – thank you both for helping me understand the power of self-awareness and the impact it can have on a jobsite when leveraged. I’m grateful for your support, honesty, and helping me to realize my why.

And lastly to Stan Davis and Spencer Seals of Cook Children’s Medical Center – thank you for allowing me the opportunity to serve your organization and providing me the platform to grow, create, and refine the skills and processes that enable the last planners to be successful!

And Joe and Keyan would both like to express their deep appreciation for and gratitude to:

Our friend, Romano