Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
Presidential Suite, 1 King Bed | Living area
Meeting facility
9 restaurants, lunch, dinner served; Asian cuisine
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 27 of 27 rooms

Room, 2 Queen Beds, Resort View, Partial Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1399 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(38 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Nature View

8.0 out of 10
Very good
(8 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Nature View

8.4 out of 10
Very good
(13 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(22 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

8.4 out of 10
Very good
(7 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(9 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774

What's nearby

  • Riviera Maya Golf Club - 7 min drive
  • Akumal Beach - 8 min drive
  • Xel-Há Park - 11 min drive
  • Xcacel Beach - 12 min drive
  • Dos Ojos Cenote - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury eco-certified property near Akumal Beach
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of free full breakfast, 3 beach bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to a body wrap, a body scrub, or a manicure/pedicure at the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and Asian cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Hilton Tulum Riviera Maya All-Inclusive Resort also has a free daily manager's reception, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free valet parking
  • Multilingual staff, outdoor furniture, and tour/ticket assistance
  • An elevator, a porter/bellhop, and a banquet hall
  • Guest reviews speak highly of the family-friendly amenities, helpful staff, and location
Room features
All 735 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with children's robes and hair dryers
  • 65-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All-inclusive details

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jan 20, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jan 22, 2025 start from CA $498.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach, and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 mi (5 km).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 845 out of 1578 reviews" "
Rating 8 - Good. 333 out of 1578 reviews" "
Rating 6 - Okay. 209 out of 1578 reviews" "
Rating 4 - Poor. 103 out of 1578 reviews" "
Rating 2 - Terrible. 88 out of 1578 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

8/10 Good

Bahador

Travelled with group
Liked: Cleanliness, staff & service, amenities
At all it was good
Stayed 6 nights in Jan 2025

6/10 Okay

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton is okay.. We stayed in a oceanfront enclave suite. The room was nice but our plumbing kept backing up and made the room smell like sewage. We did report this. Since the property is large if it rains you WILL get wet trying to get around especially if you are at the end of the resort. The food was okay and you need dinner reservations which with enclave they make them for you. Hibachi was terrible so I would skip that. The breakfast buffet is good but has the same options everyday. We struggled to find lunch (at times) as it was raining and the pool restaurant only serves outside (and you need a beach/pool server) and the buffet and hotel lobby bar were both closed.. I did report this to our enclave rep and they let us know that this was not supposed to happen... We had to order room service. The beach, for us was fine, and there are many rocks.. The beach attendants are great as long as you tip them. Overall, the resort is okay pending the type of vacation you are used to.
Stayed 6 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, demasiadas opciones de comida y sobre todo el staff del lugar súper atentos. Definitivamente me hospedaría aquí de nuevo
Stayed 4 nights in Jan 2025

10/10 Excellent

Milan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Staff were very friendly, the food options were great. The views were amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Greta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

6/10 Okay

Gina

Travelled with family
All inclusive usually haa poor food and this was no exception. Some people said they liked the food but all our meals were very disappointing and super small portions. Some itema were not at all as described. French onion aoup had no c we
Stayed 4 nights in Jan 2025

10/10 Excellent

Jerwayne Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property. Rooms were modern and updated. Will absolutely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience for the whole family (5 adults). Large property but doesn’t feel crowded. Excellent food and service. The all inclusive package is very high quality - excellent restaurants and drinks. Amazing spa. Rooms were large, clean, comfortable (casa 3, 1st floor with patio by the pool). Awesome getaway. Shoutout to the tours and excursion company on premises. Made everything easy to organize and manage. Highly recommend. Would definitely go again.
Stayed 4 nights in Jan 2025

8/10 Good

Nicole, New Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Elmira Bagheri

Disliked: Cleanliness, staff & service, property conditions & facilities
Pools: The pools were very dirty, especially pool number 5. The water was so murky that we couldn’t even see our hands underwater. Food: The food quality was extremely disappointing, particularly at the buffet. Most of the dishes served during lunch and dinner were barely edible. Everything seemed old and lacked flavor. The BBQ station for fish, meat, and chicken was poorly managed. It felt like they assigned the slowest cook to the station, as they prepared only one type of meat at a time and in very small quantities. Waiting in line took over an hour for a turn, followed by another 30 minutes for the meat to be cooked! Unfortunately, this was the case across all the restaurants. Positives: The kids’ area and activities were enjoyable, though they didn’t allow children under 4 years old, which was disappointing for us as we have a 3.5-year-old. On a brighter note, the desserts were delicious.
Stayed 7 nights in Jan 2025

6/10 Okay

Andrea

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Our family of four (my husband, two kids, and I) stayed at this hotel recently. While the property itself is beautiful and relatively new, located right in front of the beach, our experience was disappointing due to the poor service and other issues. One of the main reasons we chose this hotel was the kids’ water park. Unfortunately, we were only able to use it a couple of times, and even then, only for a very short period. The water was extremely cold, making it uncomfortable for the kids to enjoy. Most of the time, the water park was empty, which was disappointing considering it was a key feature that influenced our decision. Additionally, the air conditioning in our room didn’t work for two days, which made our stay quite uncomfortable. Despite reporting the issue, it wasn’t resolved promptly. The service overall was unfriendly. At most of the restaurants, the staff acted as if they were doing us a favor by serving us. Plates were often dropped at our table with little to no courtesy. A particularly unpleasant experience occurred at the churrería, where a staff member rudely refused to let us take popcorn for the eight kids in our group. He only complied after my husband threatened to escalate the issue to the manager. On another occasion, our room was not cleaned, even though we called reception to request housekeeping. No one ever showed up. While the hotel has potential due to its location and facilities, the lack of quality service and attention to d
Stayed 6 nights in Jan 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 9 nights in Dec 2024

10/10 Excellent

Stephan

Stayed 4 nights in Dec 2024

10/10 Excellent

Marzette

Stayed 4 nights in Dec 2024

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lonnie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has the best bay ever, beautiful beach, sand and water. Food was great! Great burgers. Amazing service! Outstanding view from our room.
Stayed 7 nights in Nov 2024

2/10 Terrible

Mohammad Saleh, Annandale

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty pool, poor beach, bad food
Stayed 7 nights in Dec 2024

2/10 Terrible

Candace

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was overall amazing for our family trip. Beautiful pools and beach, great dining options, amazing staff, onsite shopping options, plenty of activities and shows. This resort was more than I expected!
Stayed 6 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Went to celebrate a 30th birthday and it was perfect! Very relaxing atmosphere, and extremely friendly staff. Only sad part is we had to come back home, would’ve loved to stay longer.
Stayed 5 nights in Dec 2024

10/10 Excellent

Manuel, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service outstanding
Stayed 5 nights in Dec 2024

2/10 Terrible

saad, Annandale

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy pool, horrible food, 700 rooms, mediocre beach, non responsive management but nice staff, so don’t waste your time & money.
Stayed 6 nights in Dec 2024

8/10 Good

Kristin Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5