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Property was great. I much enjoyed staying there. It was a beautiful resort and having the option.I've been able to use all three resorts was excellent.The staff was outstanding
Brenda Lee
2024 年 11 月に 7 泊滞在
10/10 (非常に良い)
Ricardo
2025 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente
Ricardo
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
Shelly
カップルで旅行
2025 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort was very clean and the staff worked really hard to make our stay a good one. Rooms are a bit dated and need some repairs, but it was not an issue for us. Loved our vacation
Shelly
2024 年 12 月に 16 泊滞在
4/10 (不満)
Yogesh
家族旅行
2025 年 1 月 2 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Property did not honor booking credit. Limited food options after 10:30. Room service doesn’t pick up phone ( 3 days in row) after 11pm despite advertising 24/7, no customization on room service menu. Callous supervisor (Luis). No affect of complaint. Premium wine which was basically everything at restaurant other than house wine. All restaurants were solidly booked and had no choice on which one you wanted to go to
Yogesh
2024 年 12 月に 5 泊滞在
10/10 (非常に良い)
Bryce
カップルで旅行
2025 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
went for our honeymoon and we had the best time! amazing staff.
Bryce
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Jennifer
家族旅行
2025 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed the full facility of the property staying in Akumal and definitely enjoyed. The pools however are nicer at Tulum and more active. More beach in Akumal and have Bar 66 right on the beach. Biggest thing to know is that you must sign in and check in the 1st day you can and reserve reservations for ala carte dinners. We had 9-930 dinners a couple nights because we held off booking for 2 days hoping another restaurant would open. We saw many people arrive not having reservations therefore they were left to the buffet every day. There was next to no chance of changing/moving a reservation while there unless maybe a table of 2 and then very lucky. The Restaurants some were a 10 and some were a 5. Depending on what you ordered.
Jennifer
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
Brenda
グループ旅行
2024 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo
Muy bien. En cuarto la limpieza de mesa y en restaurante peruano que sea más rápido el servicio. Eso es todo!!! Lo demás, excelente
Brenda
2024 年 12 月に 4 泊滞在
8/10 (良い)
Edina
小さなお子様連れの家族旅行
2024 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Toller bemühter Kundenservice und einzigartiger Kids Club mit viel Liebe und Empathie für die Kleinen. ❤️
Edina
2024 年 10 月に 11 泊滞在
10/10 (非常に良い)
Fredy
カップルで旅行
2024 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bueno
Fredy
2024 年 10 月に 4 泊滞在
10/10 (非常に良い)
vitaliy、southampton
2024 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
vitaliy
2024 年 12 月に 7 泊滞在
10/10 (非常に良い)
SERGIO
カップルで旅行
2024 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo estuvo muy bien, la amabilidad del personal es excelente
SERGIO
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
Khammany
家族旅行, 小さなお子様連れの家族旅行
2024 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pretty. Right by the beach.
Khammany
2024 年 12 月に 7 泊滞在
8/10 (良い)
Miguel
カップルで旅行
2024 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location and grounds were very nice. It was all kept very clean. The service was ok. The food was hit and miss. It depended on where we ate. I could suggest that the staff be a bit quieter.
Miguel
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
Beth
2024 年 12 月 20 日
Beth
2024 年 12 月に 6 泊滞在
8/10 (良い)
Derek
2024 年 12 月 19 日
Derek
2024 年 11 月に 7 泊滞在
8/10 (良い)
Elizabeth
カップルで旅行
2024 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Siamo rimasti molto male di non avere luce nel saloncino della nostra stanza che era una Junior Suite abbiamo soggiornato per due periodi nella stessa stanza e riscontrato lo stesso problema la prima volta hanno rimediato con una lampada ma la seconda no.
Elizabeth
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Ashley
2024 年 12 月 19 日
Ashley
2024 年 11 月に 3 泊滞在
10/10 (非常に良い)
Domingas
2024 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They me me feel especial on my birthday and are extremely nice
Domingas
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Jordan
2024 年 12 月 15 日
良かった点 : 清潔度
Jordan
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Daniel J.
カップルで旅行
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome resort!
Daniel J.
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Tomasz
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay, large property, had a wonderful time with my family
Tomasz
2024 年 12 月に 10 泊滞在
4/10 (不満)
Mohima
2024 年 12 月 13 日
Mohima
2024 年 11 月に 7 泊滞在
10/10 (非常に良い)
Regina del Carmen Glass、Calgary
2024 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Regina del Carmen Glass
2024 年 11 月に 15 泊滞在
8/10 (良い)
Christine
家族旅行
2024 年 12 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay over all. The staff were fantastic in every department. Everything was very clean. Any requests for additional service were readily met. Our only real criticism is the food. Many buffet items were not properly labelled or labelled at all. They did seem to be in the process of upgrading the label system as we were leaving though. In addition, we found that the food while fresh was often bland. And the desserts looked very pretty but also lacked any real flavour.