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The resort was nice. A little outdated. The reservation app lags and if you miss out on getting a reservation for one of the nice restaurants then your out of luck. The buffet is okay. It does change for dinner nightly but breakfast is the same everyday. Sensai is nice but the same every night. We could never get into Blue Moon because it was booked out by privilege every day. Route 66 was okay. The Italian restaurants were both nice but neither was outstanding. The food altogether was okay. Nothing that we would go back for or rave about. By the second day we were all (group of 80 for a wedding) ready for food outside of the resort. The pool events were nice. Foam party was alot of fun. Beach area was nice. Yes, there was seaweed... its an ocean. Staff were pleasant. Bartenders were great. Room was nice. Our room was standard and our friends who got privilege said there wasnt many differences at all between our rooms. Alot of our friends got privilege and they said it wasnt worth the money at all besides getting reservations. All together, this was not the best resort we have stayed at. We have stayed at MUCH better. But it also was not horrible and we had a pleasant stay.
Kaitlyn
2024 年 12 月に 7 泊滞在
10/10 (非常に良い)
Barbara
2024 年 12 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Barbara
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
Gloria Teresita
家族旅行
2024 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I recommend it. Liked it.
Gloria Teresita
2024 年 12 月に 10 泊滞在
8/10 (良い)
Gheorghe
2024 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Considering staffing, not providing proper support, looking for $, I always tipped well, Hosting man’s was very demanding with no reason, you tried to ask them and they cut you off, not even listening
Gheorghe
2024 年 12 月に 7 泊滞在
8/10 (良い)
Mi Kyung Angie
家族旅行
2024 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We just arrived home from a week family vacation at your resort and it was absolutely wonderful. The friendly staff and fantastic accommodations made our stay truly memorable. We’d like to give a special shout-out to Alexsandro at the pool bar, Dylan the yoga instructor, Walter at Route 66 and Marcus at the lobby bar. Their exceptional service went above and beyond, making our vacation even more enjoyable. Thanks to the lobby mini bar attendant for creating special cocktail experience for us.
That said, we did feel the main buffet quality could be improved. Compared to other properties we’ve visited, the food choices are limited. Enhancing this aspect would make the experience even more outstanding. Overall we enjoyed our vacation and thank you!
Mi Kyung Angie
2024 年 12 月に 7 泊滞在
8/10 (良い)
Keith
2024 年 12 月 24 日
Keith
2024 年 11 月に 4 泊滞在
2/10 (非常に不満)
LoSo
カップルで旅行
2024 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス
I
LoSo
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Marina
2024 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
na
Marina
2024 年 12 月に 10 泊滞在
10/10 (非常に良い)
Yuriy
家族旅行
2024 年 12 月 21 日
良かった点 : 設備とサービス、施設のコンディションと設備
Muy buena
Yuriy
2024 年 12 月に 7 泊滞在
10/10 (非常に良い)
Sherly
家族旅行
2024 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place. Warm and very welcoming staff.
Sherly
2024 年 12 月に 5 泊滞在
10/10 (非常に良い)
Karin
家族旅行
2024 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff!!!
Karin
2024 年 11 月に 5 泊滞在
10/10 (非常に良い)
Brian
2024 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Brian
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
PEDRO PABLO
家族旅行
2024 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
muY BONITAS VACACIONES
PEDRO PABLO
2024 年 12 月に 5 泊滞在
10/10 (非常に良い)
Barbara
グループ旅行
2024 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service. El Beso is a must if you're adults traveling alone
Barbara
2024 年 12 月に 5 泊滞在
2/10 (非常に不満)
Kyra
カップルで旅行
2024 年 12 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was probably one of the worst hotels I have ever stayed at. The people at the hotel, spoke English but didnt understand it.
They said they booked us a dinner reservation and never did. Room service rings and rings, no one answers.
When we finally found a place that would take us for dinner, we were the only ones at the restaurant. Which was a little weird, however a few minutes into dinner, a raccoon's family joined us and proceeded to try and jump on to the table. We left in a hurry. I want my money back and I want to erase this bad memory from my brain. If you like wildlife and want to feel unsafe... by all means stay here.
Kyra
2024 年 12 月に 1 泊滞在
4/10 (不満)
David
家族旅行
2024 年 12 月 17 日
気になった点 : 設備とサービス、施設のコンディションと設備
Staff was nice. Food ave. Getting reservation for restaurant hard to get. Very limited water pressure unless take cold shower. Wry limited warm water.
David
2024 年 12 月に 5 泊滞在
4/10 (不満)
Ashkan
家族旅行
2024 年 12 月 17 日
The quality of food was terrible.
Ashkan
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Denny、Lilburn
2024 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo bien muy buena la comida servicio muy bueno
Único problema los representaste deos tour tiene que ser claro con lo que dicen ya que compre un tour y pague por algo que al final no era
Denny
2024 年 12 月に 3 泊滞在
6/10 (普通)
Charles
カップルで旅行
2024 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The staff was very friendly. The condition of the property needs to be upgraded. The walks and patios were in desperate need of repair. We saw at lease 5 people that had fallen,tripped, on the uneven pavers. The food in the specialty dining restaurants was great, howevr the food in the buffet restaurant was not only poor in quality but they were always running out of everthing. Always empty bowls. Also there was novariety. 4 nights they had the same menu... which also happened to be not so good anyway. We were there 9 nights and the water pressure was always bad, just barely coming out. And the hot water was barely there. One afternoon there was no hot water at all and they didn't turn it back on until evening. And one time I went to unlock my door and neither my wife's wristband nor mine could unlock our door. Found out from a bunch of other guests that it happened to a lot of other people as well. Anywy, you aaked.
Charles
2024 年 12 月に 9 泊滞在
8/10 (良い)
David
家族旅行, グループ旅行
2024 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
plenty of of dining options and swimming areas
David
2024 年 12 月に 7 泊滞在
8/10 (良い)
Tyler
カップルで旅行, 家族旅行, グループ旅行
2024 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great time! Staff was very nice, very friendly and caring. My only small complaint is I didn’t have quick access to the butler number to book dinners. If there was a small piece of paper the front desk could give you at check in that would be great. But I just had to take a picture of the paper. Small issue. Not huge.
Tyler
2024 年 12 月に 6 泊滞在
10/10 (非常に良い)
WILLIAM、FLANDERS
家族旅行
2024 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great first stay and can’t wait to come back. Carlos our butler took such amazing care of us. We are grateful and hope we can get him as a butler again when we return. He really went above and beyond to make everything perfect. All other staff were amazing too. 5 stars!!!
WILLIAM
10/10 (非常に良い)
Yasmine
カップルで旅行, グループ旅行
2024 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful resort! The amenities and restaurants are great, the staff is amazing and the beach is lovely