6/10 Okay
Verified traveller
Travelled with family
2 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Not a 4 star. 2.5-3 star at best. I would avoid.
This hotel is advertised as a 4-star but is definitely more of a 3-star. Some parts of it were nice, but I found many other things done poorly, which detracted from the overall experience. We stayed for 6 nights on an all-inclusive package. We paid roughly 300 EUR per night, which was not good value.
GOOD
- Rooms were clean
- Showers were good pressure and consistent hot water
- The beach was never busy, and had some nice water.
- Service overall in the hotel was nice, staff were friendly and proactive
- Main pool was nice.
BAD
- We had all-inclusive, but they tried to charge us 2.50 EUR for a bottle of water to have in our room. They provided 1 bottle, and then you had to go to a single water refill station to refill everyday. The staff even said to not drink the tap water or use it for brushing teeth, usually in such places, the hotel provides bottled water. This was annoying, if we forgot at end of the night.
- To rent towels, usually hotels provide a towel card to exchange, which if lost, then gets charged to your room for the missing towels. They provided a towel card where it stated this, but when we went to exchange it, they actually said the policy had changed and now required 20 EUR cash, which of course we didn't have on hand because we were staying at an all inclusive
- Sunbeds for the hotels private beach are chargeable on weekends?!
- The food was decent sometimes, pretty poor others.
- There were just small upcharges for everything, which was annoying.
Verified traveller
Stayed 6 nights in Sep 2024
