1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
What's nearby
Canal City Hakata - 1 min walk
Hakataza Theatre - 11 min walk
Tenjin Underground Mall - 12 min walk
Marine Messe Fukuoka - 3 min drive
Port of Hakata - 3 min drive
Getting around
Kushida Shrine Station - 4 min walk
Hakata Station - 12 min walk
Fukuoka (FUK) - 11 min drive
Restaurants
マクドナルド - 2 min walk
MARTINI'S - 1 min walk
喫茶M&M - 1 min walk
ムーミンベーカリー&カフェ キャナルシティ博多店 - 3 min walk
Cafe MUJI - 1 min walk
About this property
Grand Hyatt Fukuoka
Hotel near Canal City Hakata
Close to Hakataza Theatre and Tenjin Underground Mall, Grand Hyatt Fukuoka provides a shopping centre on-site, a hair salon and dry cleaning/laundry services. Indulge in aromatherapy, a massage and a body treatment at the on-site spa. The on-site Modern European cuisine bistro, THE MARKET F, offers breakfast, lunch, dinner, light fare and children's meals. Fitness classes and yoga classes are offered at the gym; Grand Hyatt Fukuoka also has 2 bars, conference space and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a sauna and 2 hot tubs.
You'll also find perks such as:
An indoor pool
Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
Tour/ticket information, a front desk safe and a banquet hall
Meeting rooms, a gift shop and a vending machine
Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 372 rooms have comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
Down duvets and free cots/infant beds
Bathrooms with rainfall showers and designer toiletries
32-inch flat-screen TVs with cable channels
Daily housekeeping, desks and phones
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (JPY 1980 per night)
Wheelchair-accessible parking and van parking available
Food and drink
Full breakfast available for a fee daily 6:30 AM–10 AM: JPY 5175 for adults and JPY 2588 for children
1 restaurant
2 bars/lounges
Room service available
Restaurants on site
THE MARKET F
BAR FIZZ
MARTINI'S
Things to do
2 hot tubs
Fitness classes
Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping centre
Steam room
Yoga classes
Family friendly
Free cots/infant beds
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Computer station
Conference space (11453 square feet)
Meeting rooms
Spa
2 treatment rooms
Aromatherapy
Body treatments
Couples treatment room(s)
Massages
Massage/treatment rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 110
Sign language-capable staff
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Pillow menu
Bathroom
Bathrobes
Bidet
Deep-soaking bath
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Entertainment
32-inch flat-screen TV
TV channels
Food and drink
Free bottled water
Minibar
More
Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from November 18 2024 to June 30 2025 (dates subject to change):
One of the bars/lounges
The property will be renovating from 18 November 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately JPY 5175 for adults and from JPY 2588 for children
Self-parking fee: JPY 1980 per night
Rollaway bed fee: JPY 10120 per night
Facilities fee: JPY 2200 per person, per night and includes use of: sauna; spa tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka
Frequently asked questions
Does Grand Hyatt Fukuoka have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Grand Hyatt Fukuoka?
As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Fukuoka on 12 Feb 2025 start from HK$1,084.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Hyatt Fukuoka pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Hyatt Fukuoka?
Self-parking is available for JPY 1980 per night.
What time is check-in at Grand Hyatt Fukuoka?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hyatt Fukuoka?
Checkout is at noon.
Where is Grand Hyatt Fukuoka located?
Located in Hakata Ward, this spa hotel is within a 15-minute walk of Canal City Hakata, Hakataza Theatre and Tenjin Underground Mall. Port of Hakata and Marine Messe Fukuoka are also within 2 miles (3 km). Kushida Shrine Station is only a 4-minute walk and Nakasu-Kawabata Station is 10 minutes.
Grand Hyatt Fukuoka Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I rated this hotel excellent as the room is large and equipped with Dyson equipment and also coffee maker. The staff is polite and helpful and even the cleaning ladies are well mannered. The only thing that I do not like is that the room is not bright enough though all the light is turned on.
Staff was excellent and helpful, especially the concierge team which helped me with sending packages promptly back home and retrieving lost property which kids misplaced. Thank you
One of the best 5 star hotels I’ve stayed at! I was greeted at the door and then told to sit and wait for available staff to help check us in even though there were 2 people opened for the aid. I watched someone else come in after us go up to them and asked to be checked in. I don’t know why I was sat down.
Regardless, the hotel itself was spacious, clean, and conveniently attached to a mall so we did not have to go far to shop and eat. There was also a water show in the mall, which was cool. I only stayed 1 night so I can’t say too much about it, but this place was a good stop for us. Especially with our large luggage.
Finding the hotel was a little confusing as the pathway leading to the hotel is a sharp turn from the train station exit. We walked a little further up and didn’t realize that. We turned around and saw the building from the other side and just tried following it instead.
Overall, my wife and I had a great stay. The service staff was mostly very friendly, the location is great, connection to the Canal City mall is convenient, excellent breakfast buffet, large rooms, and the amenities were the pros for us. The only negatives were at check in - our initial room smelled of cigarette smoke, and there were stains on the headboard and mould along the grout in the shower. We requested another room and the smell was better but there was still mould in the bathroom. The third room we requested was better and we could see that a staff member had cleaned the grout areas. I wish the grout could just be cleaned in all the rooms without having to ask. Two of the staff members helping us during check in ignored my wife when she followed up about the room, which we thought was rude, but the staff member showing us to our rooms was very helpful and friendly. Other than the hiccups at check in, all the service staff were wonderful and we had a positive stay.