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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Cancun hotel in Zona Hotelera with 2 outdoor pools and free breakfast

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
Full-size fridge, microwave, stovetop, dishwasher
In-room safe, laptop workspace, blackout drapes, soundproofing
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 677.6 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(90 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(125 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 4 min drive
  • Delfines Beach - 4 min drive
  • Riviera Cancun Golf Resort - 5 min drive
  • El Rey Ruins - 6 min drive
  • Iberostar Cancun Golf Course - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel near Delfines Beach
Take advantage of free full breakfast, a poolside bar, and a free grocery shopping service at Residence Inn by Marriott Cancun Hotel Zone. The on-site restaurant, Pick&Chill Rooftop Snack, features a poolside location and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and laundry facilities.
Other perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, meeting rooms, and wedding services
  • A TV in the lobby, tour/ticket assistance, and a reception hall
  • Guest reviews speak highly of the breakfast, overall value, and pool
Room features
All 158 rooms feature comforts such as wet bars and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 20
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Jan 15, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Jan 30, 2025 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Cancun Hotel Zone?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-out is at noon.

Where is Residence Inn by Marriott Cancun Hotel Zone located?

Located in Zona Hotelera, this hotel is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3 mi (4.8 km) from Delfines Beach. Nichupté Lagoon and Playa Coral are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 1413 out of 2346 reviews" "
Rating 8 - Good. 514 out of 2346 reviews" "
Rating 6 - Okay. 207 out of 2346 reviews" "
Rating 4 - Poor. 95 out of 2346 reviews" "
Rating 2 - Terrible. 117 out of 2346 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Guanlin

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Apolinario

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 3 nights in Dec 2024

8/10 Good

roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice but definetely needs cleanning. floors on hallways need to be vaccuumed and rooms need additional cleanning seems like they do not have enough staff. Our shower needed some good cleanning , we did't take our sandals off and disnt walked barefoot.
Stayed 1 night in Jan 2025

6/10 Okay

Alejandra

Traveled with family
Liked: Property conditions & facilities
The cleaning lady didnt clean well... even if we didn ask every day she was forgetting to clean leave the garbage and never ever left coffee. The guy for the transaction helios was the best part he was very nice always on-time.
Stayed 15 nights in Dec 2024

8/10 Good

Mehak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean overall and breakfast is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adebola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice people.
Stayed 5 nights in Jan 2025

2/10 Terrible

Loree

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was unacceptably dirty.......stains on sofa nd stools, shower walls were grimey and the grout grossly holding mold, tile on the shower floor was broken and slippery, had to requeat linen change as the made sheets thatvwete on the bed wete soiled and the (so call) white towels were grossly discolored. Even the furniture amd carpet in the lobby were dirty.
Stayed 2 nights in Jan 2025

6/10 Okay

Camilla

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Dec 2024

2/10 Terrible

Jash

Liked: Property conditions & facilities
Disliked: Staff & service
They didn’t provide us with extra water
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay when I’m here. Even the Security are fantastic.
Stayed 8 nights in Dec 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Rosalba

Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
good and clean at reasonable price
Stayed 4 nights in Dec 2024

6/10 Okay

Lucia

Liked: Staff & service, property conditions & facilities
Lo único que podríamos quejarnos de que no estuvo bien, fue que no vaciaron la basura por 2 días en el tiempo de la estancia y no dejaban las suficientes toallas para las 6 personas que estaban en la habitación
Stayed 9 nights in Dec 2024

10/10 Excellent

Abinaya, Coralville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service provided. The staff was very friendly and helpful. The bathroom smelled bad, though. There was no proper venting. That was the only downside, but I loved everything else. The rooftop restaurant and bar were convenient and tasted good. The rooftop pool was also really nice. Getting around Cancun was very good. They had a free shuttle drop-off service, although you had to reserve it in the morning, so plan ahead. But it was easy getting to Las Isla Mall and Aquaworld. They even had tour packages to Chichen Itza and Xcaret.
Stayed 5 nights in Dec 2024

4/10 Poor

Waruni

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed with my family (of 4) for 7 days from Dec 24th to 31st. I liked the fact that it was in a quieter area, but that means extremely limited dining options, limited transportation and overpriced goods at the hotel market/shop. We arrived at the hotel around 9.15pm & we couldn’t order dinner as it closes at 9.30pm. Couldn’t even order uber eats. Upon arrival at our suite we discovered stained & pretty dirty bar stools with few hairs on the one them. Ran out of shampoo on the first day.. we had to request things literally every single day. Shampoo, hand towels, shower gel etc. -Didn’t vaccum every day. I was told housekeeping staff was too busy to vaccum every day. Overall a very poor experience. Not at all in par with Marriot standards.
Stayed 7 nights in Dec 2024

6/10 Okay

Renato

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the room but need more maintenance in the hotel ( kitchen) and take longer to get things that you request from the front desk
Stayed 13 nights in Dec 2024

10/10 Excellent

Elmer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that this property is away from the hotel zone however it’s not really in a walkable area. There is no beach access but there are 2 rooftop pools. I would stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for two nights. Pool is not appealing. No beach. No restaurants or stores near the hotel. But, comfortable bed and room was big.
Stayed 2 nights in Dec 2024

6/10 Okay

david

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I thought breakfast was weak managers not customer friendly
Stayed 7 nights in Dec 2024

10/10 Excellent

camilo

Stayed 1 night in Dec 2024

8/10 Good

Angela, Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one night stay
Stayed 1 night in Dec 2024

10/10 Excellent

Yu zhang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfasts are awesome!
Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0