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A short walk from Kaaba, Elaf Kinda Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour business center. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
Luggage storage, an elevator, and a computer station
Free newspapers, a front-desk safe, and 1 meeting room
Guest reviews say great things about the helpful staff
Room features
All 240 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
Showers, bidets, and free toiletries
40-inch LED TVs with satellite channels
Refrigerators, electric kettles, and daily housekeeping
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 75 for adults and SAR 35 for children
3 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Al Dewaniah
Al Diyafa
Al Majlis
Things to do
Stereo
Family friendly
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessible (may have limitations)
More
1 building
15 floors
Art Deco architecture
Built in 1992
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
40-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator
More
Air conditioning
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 75 for adults and SAR 35 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007171
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Elaf Kinda
Elaf Kinda Hotel
Elaf Kinda Hotel Mecca
Elaf Kinda Mecca
Hotel Elaf
Hotel Elaf Kinda
Hotel Kinda
Kinda Hotel
Elaf Kindah-Makkah Hotel Mecca
Elaf Kinda Hotel Makkah/Mecca
Elaf Kinda Hotel Hotel
Elaf Kinda Hotel Makkah
Elaf Kinda Hotel Hotel Makkah
Frequently asked questions
Is Elaf Kinda Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Elaf Kinda Hotel?
Check-in start time: 4 PM; Check-in end time: midnight.
What time is check-out at Elaf Kinda Hotel?
Check-out is at noon.
Where is Elaf Kinda Hotel located?
Located in Al Hajlah, this hotel is steps from Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very close to the haram which is great and the staff were all very helpful. Hotels prayer room is also very nice and useful for when you can’t make it in time to make salah in the haram. However the hotel is old and our room was very unclean- fingerprints and splash marks were everywhere, the bedding was torn at the bottom, curtains are fraying, and overall looks like it hasn’t been updated in many years. Biggest issue is that they do not have a drop off/pick up area for taxis- this was an issue for us arriving to Makkah as our taxi didn’t know where to drop us off. We also had to walk far to the taxi area with all our bags to leave. Overall the hotel was fine but it definitely had some drawbacks.
Well, what can I say regarding Elaf Kinda?
Firstly, as soon as we entered the hotel room, the carpet and bathroom looked as if they haven’t been cleaned since the last stay, the bathroom stank and was wet on the ground.
The carpets looked as if they weren’t hoovered at all. I have pictures of all this as proof, they do not clean appropriately.
I have requested the rooms be cleaned not once, but on three occasions and they never came.
The mattress in one of the rooms were broken, I mean is this supposed to be a Five star hotel? The mattress are shocking and the actual rooms itself are really bad.
The rooms were never cleaned and the rubbish was taken out by ourselves, leaving them in the lobby otherwise the rooms would never be cleaned at all.
This is only a five star hotel due to its proximity to the Haram and the grand mosque. Other than that, this hotel is a complete shambles and if anything is a 1 start hotel at best.
I have stayed in Clock Towers, and other local hotels which are actual five stars and are miles better than Elaf Kinda Hotel. The only reason why I booked here, was all the other hotels were fully booked.
Please do consider this review when booking this hotel and only book if you do not care for cleanliness and service.
I strongly recommend anyone booking online to pay online or pay using cash at the hotel.
We used our card to pay at the front desk during check-in time. Next day they told us that they processed our credit card once again by mistake and we need to call our bank to get the refund. We asked them to do a refund and it will be resolved by they insisted on us calling our bank.
We were in a rush to catch our train so couldn't stay longer to discuss this.
Once we arrived home we start calling the hotel about our refund but this time they said we were never stayed at their hotel. According to them there was a booking for us which was cancelled few days before our arrival.
Now there's no option left for us other than opening a dispute with our bank to get refund of additional charges.
This whole process took number of hours of calling the bank and the hotel. On top of that the numerous calls we made to hotel's landline from Canada cost us over $70 in phone charges.
very close to haram- walking distances. staff very helpful.
Shabbir
Stayed 4 nights in Feb 2024
4/10 Poor
Reem
Traveled with family
Jan 28, 2024
Disliked: Property conditions & facilities
I arrived at the property to find my reservation canceled without my consent or even any email or confirmation of the cancelation. After traveling for 32 hours I was told I have no bed and was made to make a new reservation for the next day. Very horrible start to my vacation and experience.
Only wish they understand that there is a growing number of non Arab Muslims who are passionate about multiple umra visits and also stubborn on NOT learning spoken Arabic.
Sadly Elaf Kinda, like most Saudi hotels, fails miserably on that front. For time immemorial, they expect us to learn the language - when God himself has not made it compulsory or even remotely desirable. Show me one Sahih Hadith recommending Muslims to learn spoken Arabic.
Elaf Kinda spokesperson,, Wed, talks about the Saudi law requiring employing young Saudis and grooming them. Wed reasons that such a young Saudi may have tried to communicate with me when I asked earlier about the taxi drop to the hotel.
Does anyone even know that the taxi doesn't arrive at the reception? Does Elaf Kinda set this expectation with its guests?
It's this kind of callous attitude that needs to change. Or they should adopt the British Pre Indian interdependence policy of "Indians and Dogs not allowed"
I did try to explain to Wed that market forces find their way. Like it is happening at 10 Downing St, where UK has both an Indian and a dog at its most prestigious address.
So, it's high time Saudis take non Arabs seriously. Truly serious. And such a commitment clearly, unabashedly, emphatically and openly.
Let's see them do it