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The service delivered is not what was purchased.
Our experience left a lot to be desired, more details below:
1. The double bed is an arrangement and not a real double bed. As a result, I woke up with a lot of lower back pain because the bed split in half during the night and I slept in an uncomfortable position, causing pain in my spine.
2. The curtain on the bedroom window is very worn and looks dirty.
3. The bedroom door does not close smoothly and always scratches when opening and closing.
4. It offers a minibar it works, but the drink options are very limited.
5. The hair dryer has not worked for years, as far as we were able to find out. So they offer a hairdryer for use for a maximum of 30 minutes that needs to be picked up at the hotel reception.
6. they offer car parking service for a daily fee, but we always need to call someone else to open its door to get in/out of the park. For late night arrives this puts us at a security risk situation as we need to wait outside for someone to open parking door.
Next time I'll look for other options and we do not recommend this business.
Romulo
2024 年 12 月入住 6 晚
8/10 还可以
Raquel
2024 年 9 月 27 日
Raquel
2024 年 9 月入住 1 晚
8/10 还可以
MARILEI DE LIMA RODEL
商务旅客
2024 年 9 月 27 日
Acredito que a equipe deve ser aumentada. Tinha vários hospedes no hotel e eram poucos funcionários para o atendimento. Por exemplo, no café da manhã, muito demorado para repor os itens. Devagar pra limpar as mesas vazias. Com certeza com um numero maior de funcionários e uma gerência bem ativa seria ainda melhor.
MARILEI DE LIMA RODEL
2024 年 9 月入住 3 晚
6/10 一般
Leonardo
2024 年 9 月 27 日
不满意:住宿条件和设施
Experiência ruim primeiro me deram um quarto com um colchão deformado, depois me trocaram por outro com um colchão muito duro ar condicionado não refrigerava bem. Café da manhã sem variedades todo os dias as mesmas coisas,o suco não era de frutas e sim suco em pó, já me hospedei em lugares mais humildes e sinceramente nunca vi servirem esse tipo de suco. Decepção total.
Leonardo
2024 年 9 月入住 5 晚
6/10 一般
Edvaldo
2024 年 9 月 26 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
O hotel é bastante bonito, mas o quarto é pouco diferente da foto do anuncio, o que era o esperado, o problema de verdade está no banheiro que tem vazamento no box, fica uma lambança e também a cama que no quarto de casal são duas camas de solteiro juntas, os travesseiros extremamente desconfortáveis e os edredons tbm, a equipe de atendimento são maravilhosos e atenciosos, a tv não é smart e a internet é um pouco lenta
Edvaldo
2024 年 9 月入住 2 晚
10/10 超赞
Jorge Luiz
2024 年 9 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jorge Luiz
2024 年 9 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2024 年 9 月 25 日
满意:员工和服务
不满意:住宿条件和设施
Atendimento ótimo, quarto bem antigo, pouca estrutura, banheiro ruim. Café da manhã ruim, segurança ótima.
真实旅客
2024 年 9 月入住 1 晚
2/10 糟糕
真实旅客
2024 年 9 月 25 日
满意:员工和服务
不满意:住宿条件和设施
Cama horrível café da manhã fraco
Só o chuveiro que é muito bom!
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Emerson
与家人出行
2024 年 9 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Emerson
2024 年 9 月入住 1 晚
8/10 还可以
Luiz
2024 年 9 月 24 日
满意:清洁度、员工和服务、客房舒适度
Luiz
2024 年 9 月入住 3 晚
6/10 一般
Daniel
2024 年 9 月 24 日
不满意:住宿条件和设施
Daniel
2024 年 6 月入住 3 晚
6/10 一般
真实旅客
2024 年 9 月 24 日
满意:员工和服务,清洁度
Hotel super básico
Para viajantes que passam o dia fora e vem para dormir o hotel tá ok. Tem falhas no sinal da internet, café é básico, na hora de pico água quente acaba...
真实旅客
2024 年 9 月入住 4 晚
10/10 超赞
Poliana
与家人出行
2024 年 9 月 24 日
满意:服务设施,清洁度
不满意:员工和服务
Poliana
2024 年 8 月入住 1 晚
10/10 超赞
Rolemberg
2024 年 9 月 23 日
Rolemberg
2024 年 8 月入住 14 晚
8/10 还可以
James
2024 年 9 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tudo muito novo, café da manhã caprichado.
O q não gostei foi do barulho pq fica numa área de trânsito de carro
James
2024 年 9 月入住 1 晚
10/10 超赞
Nelia Cristina Neri da Si
商务旅客
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nelia Cristina Neri da Si
2024 年 9 月入住 3 晚
10/10 超赞
Jorge Luiz
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jorge Luiz
2024 年 9 月入住 1 晚
10/10 超赞
Paulo Henrique ferreira d
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Voltaria outra vez
Muito bom, o custo benefício excelente, limpeza e funcionários ótimos.