Most people dislike proofreading their own writing, and they often overlook spelling, punctuation, and grammar errors. Generative AI (GenAI) is a great tool for proofreading — much better than some other options! Follow these tips to learn how to use GenAI to proofread.
There are multiple ways to analyze survey results, and some types of graphs (e.g., pie versus bar) may be more helpful than others.
May we interest you in some great online training topics this month? From implementing chatbots to conquering time management, there’s a lot of free professional development opportunities to empower you as a public servant, including the NextGen Government Training Virtual Summit. Check out the available sessions below, and don’t forget to register even if youRead… Read more »
While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated throughout the entire organization. Without a high-level, holistic approach, your agency may struggle to deliver a consistent level of service to its constituents. Here are a few key takeaways on why it’s mission-critical toRead… Read more »
While ethical decision-making is essential in any professional setting, it is even more critical, and sometimes more challenging, in government.
If you find yourself in a state of stress or overwhelm, try grounding. Here are 10 different grounding techniques to try, so you can find the approach that works best for you.
Data literacy is an increasingly important skill in navigating today’s technical — and overall — landscape. Understanding your data and using it to make good decisions goes far beyond Excel sheets and pie charts — and understanding that is the first step toward data literacy.
Successful teams usually share a few common traits: they’re goal-oriented, mission-focused, highly collaborative and productive. Unfortunately, creativity, a core part of high-functioning teams, often gets overlooked. If your team doesn’t value a creative mindset, you’re also missing out on effective problem-solving, innovation, ideation and brainstorming. In our most recent Supervisors in Government Community of PracticeRead… Read more »
In April, we’re addressing topics ranging from shoring up your organization’s security measures to ways to remain productive while avoiding burnout.
Trying to satisfy different types of online readers? Use the Bite, Snack, Meal approach and provide different amounts and types of content for people who want just a taste and people who want the whole buffet.