Streamlined, Free Alternative to TeamViewer
HelpWire is a free TeamViewer alternative, providing fundamental features for swift remote support across both Macs and PCs, all while preserving your budget.
- User-friendly interface
- Cost-efficient remote assistance
- Speedy remote desktop experience
HelpWire vs. TeamViewer: Quick Comparison
Below is a comparative chart detailing the features, functions, and pricing structures of both HelpWire and TeamViewer.
| Features |
HelpWire
|
TeamViewer
Remote Access
Business
Premium
Corporate
| |||
|---|---|---|---|---|---|
| Price per month | |||||
| Price per month | Free for personal and business use | Free for non-commercial use | $50.90 | $102.90 | $206.90 |
| User restrictions | |||||
| User restrictions | No limits | 1 Licensed user | 1 Licensed user | 15 Licensed users | 30 Licensed users |
| Supported platforms | |||||
| Supported platforms | Windows, macOS, Linux | Windows, macOS, Linux | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, Android, iOS, ChromeOS |
| Multi-monitor view | |||||
| Multi-monitor view | |||||
| Multiple workstations control per user | |||||
| Multiple workstations control per user | Unlimited | 3 | Unlimited | Unlimited | Unlimited |
| Chat and collaboration | |||||
| Chat and collaboration | Chat | VoIP, Video, Chat | VoIP, Video, Chat | VoIP, Video, Chat | |
| File transfer | |||||
| File transfer | |||||
| Remote desktop sessions at a time | |||||
| Remote desktop sessions at a time | 1 | 1 | 1 | 1 | 3 |
| Session recording | |||||
| Session recording | |||||
| Customization | |||||
| Customization | |||||
| Mobile support | |||||
| Mobile support | Additional cost | Additional cost | Additional cost | ||
| Screen sharing | |||||
| Screen sharing | Addon | Addon | Addon |
HelpWire Features
Let’s look at some of the important features of HelpWire, which will help you better understand how it compares to TeamViewer.
Learn more
Learn more
Integrated Chat
Leverage support chat to engage in real-time conversations, enabling support teams to obtain deeper insights into client concerns for more efficient and rapid resolutions.
File Transfer
Effortlessly transfer files from the computer to a remote desktop session window using the intuitive copy-and-paste functionality.
Cross-Platform Support
Seamlessly connect from Windows and Linux to macOS, and vice versa, utilizing native applications for each platform.
Multi-Monitor Support
View two displays of a remote workstation simultaneously or switch between several remote monitors, enhancing the support process.
Quick Session Start
Initiate remote sessions effortlessly by simply sending out to your clients the remote desktop connection link, bypassing the need for intricate ID or password inputs.
Remote Support Tailored to Diverse Needs
IT Support
Augment your remote support efficacy with HelpWire, a free remote desktop for freelancers, addressing system configuration and software installation problems.
Small and Medium-Sized Businesses
SMBs can capitalize on HelpWire, a remote support software for small businesses, optimizing budgetary allocations and bolstering support team output.
Educational Institutions
HelpWire stands as an invaluable remote access solution for educational institutions, boasting an easy-to-navigate interface suitable for all skill levels, ensuring digital educational tools run seamlessly.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
FAQ
HelpWire is the best free alternative to TeamViewer, mirroring its core functionalities for remote control and support, available for both business and personal applications without any charges.
HelpWire is increasingly recognized as a top free alternative to TeamViewer, given its similar offerings in the remote desktop domain. Other noteworthy competitors include Chrome Remote Desktop, Splashtop, LogMeIn, and RemotePC.
The "better" tag is subjective, varying based on user or business preferences. However, free alternatives like HelpWire offer parallel features and shine in areas such as support for diverse workstations, quick session starts, and the like. It prioritizes secure, consistent, and rapid remote connections.