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Customer Service

How can we help you?

Welcome, it’s great to see you. Whatever you need, we’ve got the answers, the help, and the services to make sure you have a great IKEA experience.

Helping you help yourself 

Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self service options which will let you do just that!  

Track my order

Check the delivery status

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Gift card balance

Check your gift card balance

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Return or exchange products

For an exchange or refund, you can return your unopened products within 90 days.

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Spare parts

Find and order screws, cam locks, dowels and more for your IKEA products.

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Frequently Asked Questions  

Toll free 800 4532

Phone: +971 4 203 7555
Fax: +971 4 203 7620
IKEA Business: +971 4 203 7568 / 04 203 7572

Find an IKEA near you

Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.

Find your IKEA