All services
Do it all yourself – or just leave it to us. Our services are here to make your life easier.
Find the services you’re looking for:
- Delivery, Click & Collect and Rent a van
- Track and manage orders
- Product availability and lists
- Assembly/installation services and assembly guides
- Returns and complaints, spare parts, product recalls and removal
- Planning service, interior design consultations and planning tools
- Shop at IKEA and order products
- Payment, gift cards, financing and insurance
- FAQ, help, product support, feedback and reviews
- Buying guides and guarantee brochures
- In-store services
- Second-hand products and IKEA Energy Services
Delivery, Click & Collect and Rent a van
Delivery
It doesn’t matter how much you’ve bought – our delivery service brings your IKEA shopping safely to your door.
Read moreClick & Collect
It couldn’t be easier! Order online and pick up your purchases. Our collect boxes are even available outside regular opening hours.
Read moreRent a van
The easiest way of getting your shopping from our store to your own front door is by renting a spacious van on the app.
Read moreTrack and manage orders
My order
Track, manage, cancel and amend your order, order spare parts, view your receipts – and so much more.
Manage ordersProduct availability and lists
Check product availability
Run a quick online check to make sure the product you want is in stock at your local store before you leave the house.
Read moreCreate a shopping list
Put together a shopping list and share it with your family and friends. If you set up a profile, you can save up to ten separate lists for as long as you need them.
Get startedCreate a gift registry
Special occasion coming up? Set up a gift registry to share with your guests once you’ve found what your heart desires.
Get startedAssembly/installation services and assembly guides
Assembly services
Book our professionals to assemble your furniture when you order online or buy in store.
Read moreKitchen and bathroom installation
Use our professional installation service for kitchens or bathrooms to have your furniture assembled and your connections put in place correctly.
Read moreKitchen measuring service
Make sure your new kitchen fits perfectly. Our professionals will measure your available space or your kitchen for your new worktop.
Read moreAssembly guides
Lost your assembly guide? No need to worry – find it online or ask us for help.
Read moreReturns and complaints, spare parts, product recalls and removal
Returns and complaints
We’re here to help when you need to exchange or return a product or make a complaint.
Read moreSpare parts
Lost the screws or need a spare part for your electrical appliance? Order whatever you’re missing with just a few clicks online.
Read moreProduct buyback
We’ll buy your used IKEA furniture and sell it to someone else in our second chance market.
Read moreRemoval and recycling
You can bring your old furniture and electrical appliances to us in store or book our collection service when arranging delivery for your new products online*.
Read morePlanning service, interior design consultations and planning tools
Planning service and check
Book our free planning service for specialist advice. We can help you plan out your new furniture and answer all your questions.
Interior Design Service
Need help with your interior design? Our experienced designers are bursting with ideas for your new project at home or in the office.
Planning tools and IKEA Kreativ
Got some design ideas in mind for your space? Bring them to life in the comfort of your own home using our various online planning tools or our IKEA Kreativ 3D planner.
Shop at IKEA and order products
Shop at IKEA
There are so many ways you can shop at IKEA. Prefer to browse online? Want to wander round the store for inspiration? However you shop best, we’ve got you covered.
Read moreIKEA App with Shop & Go
Browse our range, create lists and save time by scanning products yourself with Shop & Go.
Explore the appPayment, gift cards, financing and insurance
IKEA gift card
Share the joy of IKEA by buying an IKEA gift card in store, online or from one of our partners. You can also find out your remaining balance.
Read moreFinancing
Make your dream projects a reality with our financing options for individual and business customers.
Read moreIKEA Household Insurance
Take out household and liability insurance designed for IKEA customers for peace of mind and protection.
Read moreFAQ, help, product support, feedback and reviews
Frequently asked questions
It’s easy to find the answers to your questions in our FAQ list because they’re handily arranged by topic.
Read FAQHelp topics
Select a topic and we’ll show you how to take action yourself or point you in the right direction if you need to speak to us about your particular problem.
Read moreProduct support
Some of our products can be tricky – curtain rails and smart home products make it onto that list sometimes. Our support pages are here to help you.
Read moreFeedback, product ratings and reviews
Are you happy with us and our products or do you think there’s room for improvement? Your opinion matters to us.
Read moreBuying guides and guarantee brochures
Buying guides
Download the current buying guides for our furniture systems and take a look at all the possible combinations.
Find buying guidesGuarantees
Different products have different guarantee periods. Read all about our guarantees and download the up-to-date guarantee brochures.
Go to guaranteesIn-store services
Second chance market, family-friendly shopping, lost property and sewing service
Second chance market
Explore our second chance market in store or online, reserve your favourite items online and give fantastic products a new lease of life.
Read moreFamily-friendly shopping
We welcome families with open arms. Our youngest customers can explore the Småland play area, tuck into delicious food and so much more.
Read moreIKEA lost property
Have you lost something at one of our stores? We keep all lost property at our customer service desk for at least a month.
Read moreSewing service
We partner with a number of social enterprises across Switzerland that can alter your new IKEA curtains for you.
Read moreSecond-hand products and IKEA Energy Services
Second chance for IKEA products
Lots of IKEA products last even longer thanks to our buyback service and second chance market.
Read moreIKEA Energy Services
We work with our partners to provide products and services for solar power systems, heat pumps and private electric vehicle charging stations.
Read more