Monica is promoted from search and rescue, and receives her first assignment from Tess. She is to help a boy whose mother ran away after her daughter died. Monica bungles her assignment.
Monica substitutes at a school for the history teacher, and also becomes the assistant coach for the baseball team. A student on the baseball team needs help with his game. Monica tries to help him as well as the stubborn coach.
An accident occurs involving two women, Megan and Susana, who are dating the same man. The angels create a house on a deserted road, where the two friends, and Susana's husband, have Thanksgiving dinner.
The angels help with a social event for a well-known doctor, his wife, and his mother. A young child shows up at their home, claiming to be the child they agreed to sponsor. The wife welcomes the child, but the doctor and his mother are worried.
Monica must help Joey, who has a mental condition, deal with the fact that his friend Serena is dying from a heart condition. Serena was to be the angel at the town's Christmas pageant.
Monica is stripped of her angel powers to help a proud homeless man named Pete; she also becomes friends with Sophie and Zack. Monica realizes that she had bad judgment of homeless people.