Metacritic reviews

No film drama can make us “know” PTSD, but by the end of Thank You for Your Service, you feel as if the agony, and bravery, of our soldiers has become less remote and more tangible. Hall’s filmmaking is crisp, assured, and, at times, quietly audacious.

Considering that there seems to be no end in sight of the country's involvement in the Middle East, the film proves timely and affecting.

The subject matter may be familiar — despairingly so — but writer-director Jason Hall (who previously wrote American Sniper) imbues it with specificity and no-nonsense drama that make the plight of physically and emotionally wounded soldiers sting all over again.

It’s not always effective drama, but as an example for thousands of struggling American families, it’s a serious breakthrough.

A thoughtful drama which sags when it tries to shoehorn its characters into by-the-numbers plot points.

There’s a raw honesty here that could have benefited from a surer hand, and yet it almost doesn’t matter that Hall lacks the tools to mend the rotted bridges that isolate veterans from their home country, because at least he understands the sheer depth of those gaps, and how desperately our soldiers need us to meet them half way.

Beyond its best little moments, the movie is addressing a serious issue, and it feels awfully churlish to complain that its earnest depictions of soldiers in psychological pain isn’t novel enough, or that Koale’s performance is a little shakier than Teller’s, or that the movie doesn’t have much to say about the Iraq War in particular, or that it eventually tries to pass off a lack of resolution as an abbreviated happy ending. But these stumbling blocks do stack up, standing in the way of Hall’s best intentions.

Ultimately, Thank You For Your Service is commendable and, well, serviceable. But it’s more of an honorable discharge rather than something you fete with medals of esteem.

The story undertakes an undeniably worthy subject. But Thank You for Your Service has too many moments that fall flat, seem unlikely, or don’t elicit the desired response. The complexities of PTSD deserve a better, more thoughtful and layered film.

Hall’s marching in lockstep with a lengthy platoon of directors who have already blazed this same path through enemy territory. And though he’s got some upstanding troops at his disposal, his plan of attack lacks that crucial unexpected element that can take an opposing battalion – or an audience – off guard.