A light-hearted, creative movie, and funny at times, "Holiday Hotline" delves too long into "Turkey Chat", and humorous poultry puns revolving around the holiday bird. This tone doesn't allow you to take this romantic premise, seriously. The story's somewhat a farce and the jester (well -played) is "Peggy's" boss at the call center, Roger, a Steve Buscemi (Armageddon, Boardwalk Empire) mimic. After the humor was established, it felt like the story (if it's meant to be a romance) was stretched thin (how many turkey-tragedies can you laugh at?). "Peggy" and "Jack's (our primary couple's incognito names) calls were more co-counseling, than dating, so we get to know "Abby's" and "John's" backgrounds, well. Unfortunately, the director didn't succinctly crossover to Abby and John and delved more into the silliness of turkey tragedies, and even a "hotline awards ceremony". You're left getting anxious for the reveal, but their story should have reached (not dragged) a crescendo, well before the pen-ultimate scene . Instead, we have short heart-felt apologies, and an uncertain relationship (John & Abby v. Peggy & Jack) J, not one that has been duly-established (and time was up). Definitely, okay to watch (and enjoy) this once, but you won't find it memorable, or humorous, enough, for a repeat view in the future.