I have a new computer which I couldn't retrieve my old AOL account. I sign in a new account but I want my old one back

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Customer: I have a new computer which I couldn't retrieve my old AOL account. I sign in a new account but I want my old one back with all my information. How do I do that?
Answered by Freddy M. in 10 mins 14 years ago
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Years of experience in the IT field and in customer support.
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Specialities include: Camera and Video, Cell Phones, Computer, Computer Hardware, Consumer Electronics, Desktop Support Windows, Digital Cameras, Electronic Musical Instruments, Electronics, Email, E-Readers, Financial Software, Fishing and Hunting, Game Systems, GPS, Mac, Microsoft, Microsoft Office, Microsoft Windows, Mobile Phones, Office Equipment, Phone Systems, Printers, Programming, Recorders and Players, Smartphones, Software
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Customer

9.5 is what I put on when I had nothing.

Mine old Sign in was RATCVT54 which I was able to sign on going under guest.

This new one is thomasratcvt54 which I want to cancel and have my old one.

 

1. Start the AOL software.

Note: If your password XXXXX been stored, you will automatically be signed on to your AOL account. If you are not automatically signed on, please skip to the next solution.

 

2. On the top of the screen, click the Sign Off button, and then click Sign off.

3. Once the sign on screen opens up, clear the check box next to Save Password.

4. Select your screen name by deleting the old one and typing in your new one, type your password, and then click Sign On.

 

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Freddy M.
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Freddy M.
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