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How do I replace the flapper seal on my American Standard 4215A toilet. The part does not have the on top like all the

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Customer: How do I replace the flapper seal on my American Standard 4215A toilet. The part does not have the nut on top like all the repair videos
Contractor's Assistant: How can I help with your plumbing question? How long have you been dealing with this plumbing issue?
Customer: You
How do I replace the flapper seal on my American Standard 4215A toilet. The part does not have the nut on top like all the repair videos
Contractor's Assistant: How long has this been going on with your American Standard toilet? What have you tried so far?
Customer: I turn water off and drained the tank but can’t figure out how to remove the flapper
Contractor's Assistant: Is there anything else the Plumber should know before I connect you? Rest assured that they'll be able to help you.
Customer: It runs just every once in a while for short duration

Answered by Rick in 5 mins 3 years ago

Rick

Licensed Master plumber with 50+ yrs. experience.

70,358 satisfied customers

Specialities include: Appliance, Electrical, Home Improvement, HVAC, Plumbing

Plumber: Rick

Welcome to Just Answer, my name is***** will do all I can to help you with your issue. I’m sorry to hear about the trouble you’re having. That can be frustrating. Let’s see if we can get this squared away.

If my initial response doesn’t answer your question then let me know and we can continue our conversation. Please be patient it can take a few minutes for me to respond.

Where the chain attaches is a thumb screw you loosen that to take the flush valve piston apart. Once the thumbscrew is removed everything slides off the threaded shaft. See attached diagram.

Customer

There isn’t a thumb screw. It is a solid piece

Plumber: Rick

The method I gave is for the model you provided. I supposed it's possible the thumbscrew has seized up. Mabe if you post a good pic of the piston I might be able to see what you're talking about

Customer

No I found this information early but it is one solid piece

Plumber: Rick

That's the model you provided. Send me a pic or ask for a second opinion

Customer

Where do I send the picture

Plumber: Rick

For info to upload a pic or file click on the link below
https://www.justanswer.com/help/how-do-i-send-photo-or-file-expert.

If you’re texting just send the pic as you would for any other text.

Customer

I emailed the picture

Plumber: Rick

I'll respond when I get it. It will be a while. Often not until the next day. It's possible you may have an early version that I'm not familiar with. You could try calling American Standard directly ***-***-****

Customer

File attached (56246GG)

Plumber: Rick

I'm sorry but the pic is out of focus and doesn't show me anything. Give AS a call

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Rick

70,358 satisfied customers

50+ years of experience

Rick

50+ years of experience

70,358 satisfied customers

Pearl Chatbot, Contractor's Assistant

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