Culligan water softener model 01023115 How can I tell if my water softener is actually working and just needs to be
Definitely make sure the bypass valve is not in bypass, and is in operational mode. Run a regeneration cycle and make sure it goes through a cycle. Typically will take about 2 hours. The cycle should be noticeable as it is not that quiet. It will also drain water through the drain pipe connected to the softener. Oversizing is actually not bad. It means it will regenerate automatically on its own less often, using less salt. I'm guessing it is in bypass mode that your salt level hasn't moved in a year. It would hurt to grab something fairly clean, something of a rigid pole of some sort to break up the salt inside the salt reservoir to make sure there is no salt bridging going on, so the salt is mixing with the water correctly too.

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