Privacy Policy

PRIVACY POLICY

KBE AIR-CONDITIONING & ENGINEERING PTE. LTD. (“KBE“) operates https://kbe.com.sg and mobile application https://online-appointment-booking.aquilalogic.com.sg As part of our commitment to respect your privacy regarding any information we may collect while operating our Website and Mobile App. This Privacy Policy shall apply to all users who access our Website and/or Mobile App irrespective of whether you are our client or not. By accessing our Website and/or our Mobile App you agree to our Privacy Policy and the Terms and Conditions of Use of our Website and/or Mobile App. If you have any questions or comments about our Privacy Policy, please contact us at [email protected]. This Privacy Policy is incorporated into and is subject to the Terms and Conditions of Use, which can be accessed at https://kbe.com.sg.

 

WEBSITE AND/OR MOBILE APP VISITORS

We collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KBE purpose in collecting non-personally identifying information is to better understand how KBE visitors use its Website and/or Mobile App. KBE also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our Website and/or Mobile App. KBE only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the Website and/or Mobile App where the comment was left.

GATHERING OF PERSONALLY-IDENTIFYING INFORMATION

You may choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that KBE gathers depends on the nature of the interaction. Visitors who sign up at our Website and/or Mobile App are required to provide a username, mobile number, address and email address. Those who engage in transactions with KBE are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, KBE collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with KBE. KBE does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

 

AGGREGATED STATISTICS

KBE may collect statistics about the behavior of visitors to its Website and/or Mobile App. KBE may display this information publicly or provide it to others. However, KBE does not disclose personally-identifying information other than as described below.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

KBE discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on KBE behalf or to provide services available at KBE Website and/or Mobile App, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of Singapore; by using KBE’s Website and/or Mobile App, you consent to the transfer of such information to them. KBE will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, KBE discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when KBE believes in good faith that disclosure is reasonably necessary to protect the property or rights of KBE, third parties or the public at large. If you are a registered user of a the KBE’s Website and/or Mobile App and have supplied your email address, KBE may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with KBE and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. KBE takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

COOKIES

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. KBE uses cookies to help KBE identify and track visitors, their usage of KBE website, and their website access preferences. KBE visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using KBE websites, with the drawback that certain features of KBE websites may not function properly without the aid of cookies.

BUSINESS TRANSFERS

If KBE, or substantially all of its assets, were acquired, or in the unlikely event that KBE goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of KBE may continue to use your personal information as set forth in this Privacy Policy.

ADVERTISEMENTS

Advertisements appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the advertisement server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows advertisement networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by KBE and does not cover the use of cookies by any advertisers.

UPDATING, DELETING AND CORRECTING YOUR PERSONAL DATA

KBE is committed to take reasonable steps to ensure that the information collected from you is accurate, complete, not misleading and kept up-to-date by having regard to the purposes for which the information was collected and further processed. If you ever become aware of any inaccuracy or incomplete or misleading information or where the information provided to us earlier have become incorrect and out of date, kindly contact us at [email protected] You may choose to restrict the collection or use of your information in the following ways: You must promptly update your information if it changes or is inaccurate. Typically, we will not manually alter your information because it is very difficult to verify your identity remotely. Nonetheless, upon your request we will close your account and remove your information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain information from closed accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post an information, you may not be able to change or remove it.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, KBE may change its Privacy Policy from time to time, and in KBE’s sole discretion. KBE encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an account with our Website and/or Mobile App, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.