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QPC Australia
We bring together the best solutions and services that solve your Contact Centre challenges.
►Did you know that Unified Communications and Collaboration (UC&C) tools are evolving faster than many #businesses can keep up with?
The pandemic and subsequent shift to hybrid working has fundamentally changed how Australian businesses work, and #collaborate, which has led to a marked uptake in the adoption of Unified Communications and Collaboration tools across organisations of all sizes.
QPC works closely with customers to help them plan their collaboration strategy and investigate which aspects of UC&C will deliver the most benefits and to which areas - Read on to find out what these can include
►Watch the webinar recording from our recent event with Customer Science Group.
View our webinar led by industry experts Andrew Carlton, Principal Consultant at Customer Science Group and Stephanie Holt, Technical Specialist at QPC Australia.
Together, they explore today’s CX landscape and provide insights and tangible takeaways on addressing the challenges of catering to varied clients’ needs, the key technology integration points, and how to prepare your business for the next evolution in Genesys Cloud CX. Michael Sutherland from Jaycar Electronics also shares his journey and the work completed to date to understand where the organisation sits on the CX Maturity Matrix.
The 45min webinar includes:
- A conversation with industry thought-leaders
- Live maturity matrix led by Andrew Carlton
- An interactive CX Journey self-assessment
- Insightful Customer demonstration with Jaycar Electronics
- Q & A segment
VIEW QPC Australia WEBSITE https://qpcaustralia.com/
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