One Skill Video app for communication difficulties
Neuro Hero’s One Skill Video app helps health care professionals, friends and family learn how to interact with someone who is living with communication difficulties. Each video is less than three minutes long and includes three elements: it shows how a conversation can go wrong, how to have a more productive conversation and it helps you to remember the important points. Free download available for Apple IOS and Android Devices

Reduce background noise
We can become accustomed to background noise so that we don’t notice when it’s making communication difficult. Read more

Use simple sentences
We often combine two or more ideas without realising or use complex sentence structures that are difficult to process. Read more

Give time to respond
People with communication difficulties often need extra time to process what you are saying and come up with a response. Read more

One question at a time
Difficulty processing questions is a common barrier to communication for people living with communication difficulties. Read more

Offer written choices
It may be difficult to choose between spoken options, it can help to write down each alternative. Read more

Don’t pretend to understand
It may be tempting to pretend that we understand what someone is saying but it is better to admit when we don’t.
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Write down keywords
You can make interactions easier by writing down key words during a conversation.
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Don’t patronise
We may not realise that we are speaking in a patronising manor. It is important for everyone to feel respected.
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Ask what helps
There are numerous strategies that may help some people but not others. It is important to ask each person what helps them.
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