Effective 1st August 2024 the Hala pay-as-you-go roaming calling and data rates will be revised for selected countries, for more information on the applicable countries and operators and revised roaming rates please click here
Effective 25th of July 2024 the pay-as-you-go local call rate will be revised to QR 0.75 per minute.
From May 20th onwards, Ooredoo Prepaid customers will have the opportunity to recharge using our latest offering, the Hala super 15 QR denomination. This recharge option will provide 1.5GB of data and 30 local minutes, both of which will be valid for a period of 10 days.
No hidden costs. These are our standard prices for our most popular services if you’re not on any Prepaid plans.
Price
QR 0.75
Local calls/min
International calls/min
QR 0.39
Local SMS/message
Price
QR 0.60
International SMS/message
QR 0.80
Local MMS/message
QR 1.20
International MMS/ message
Mobile Internet
Price
QR 0.20
Local Mobile Internet / 1MB - Effective from 29 September 2023
Terms and conditions
All calls are charged per minute with a minimum call charge of one minute.
All SMS are charged per message part (e.g. If you send a 2-part message you will be charged for 2 SMS).
Calls or SMS to premium numbers are charged at the premium rate for that service.
Premium charge numbers include 5 or 7 digit numbers that start with 92.
The Hala line will get the active line validity as per Hala credit recharge done. To know about Hala recharges click here.
After the validity of Hala credit expires, the number will remain in grace period for 30 days and will be able to receive calls/SMS and outgoing services will be barred including data access.
Hala number will enter suspension period of 90 days after expiry of grace period and all services will be barred.
All types of unused credit and any unused allowance from your packs or cards will be removed as soon as credit validity expires and Hala number enters grace period of 30 days.
The Hala line can be re-activated, by topping up with any Hala credit recharge within grace or suspension period. The unused credit and allowance removed at the start of grace period will not be refunded even if top-up is done.
The Hala line will be de-activated after expiry of suspension period and Hala number will be made available to other customers immediately after Hala line termination and previous owner cannot request for reinstating the same service number again in any case.
The following emergency numbers are free of charge 112, 911, 991, 992 and 999
Order your Shahry e-SIM, scan the QR code you received via email and install it on your mobile in less than a minute. Follow the instructions below according to your device.
How to activate e-SIM on Apple devices
Make sure that your iPhone is connected to the internet
Go to Settings>Cellular
Tap ‘Add Cellular Plan’
Use your iPhone to scan the QR code (from the e-SIM activation voucher)
Choose a label for your cellular plan
How to activate e-SIM on Android devices
Make sure that your device is connected to the internet
Go to Settings> Connection
Tap ‘SIM Card Manager’
Select Add Mobile Plan > Add Using QR Code
Use your device to scan the QR code (from the e-SIM activation voucher)
Next, tap on ‘Download Profile’ and register
Then turn on your new mobile plan and your e-SIM will be added
The credit validity with Hala credit recharge of QR 11 & above will be revised to 180 days with effect from 6th December 2023.
QR30 & QR60 Flexi recharge and pack will be discontinued effective from 30th April 2024
QR30 & QR60 Data recharge will be discontinued effective from 30th April 2024
Effective from 1st May’2024, bonus data of 250 MB with Flexi 10 recharges & packs will be discontinued. Customers will continue to enjoy the regular benefit of 70 Flexi points valid for 3 days with every recharge of Flexi QR 10.
Effective 7th of June 2024 the pay-as-you-go international call rates for 108 countries will be revised & changed,
for more information on the countries list & new prices please click here
Terms & conditions
There will be no changes on the price for countries keys service such as India Key, Pakistan Key …..
There will be no changes on the price or minutes with Dawli Cards
The price change will apply only on minutes consumed Pay as you go minutes outside Dawli bundle or County Key service.
Check out if your phone can use e-SIM
iPhone compatible e-SIM:
iPhone XR; iPhone XS; iPhone XS Max; iPhone 11; iPhone 11 Pro; iPhone SE 2 (2020); iPhone 12; iPhone 12 Mini; iPhone 12 Pro; iPhone 12 Pro Max; iPhone 13; iPhone 13 Mini; iPhone 13 Pro; iPhone 13 Pro Max; iPhone SE 3 (2022); iPhone 14; iPhone 14 Plus; iPhone 14 Pro; iPhone 14 Pro Max
Samsung compatible e-SIM:
Galaxy S20; Galaxy S20+ ; Galaxy S20 Ultra ; Galaxy S21; Galaxy S21+ 5G; Galaxy S21+ Ultra 5G; Galaxy S22; Galaxy S22+; Galaxy S22 Ultra; Galaxy Note 20; Galaxy Note 20 Ultra 5G ; Galaxy Fold; Galaxy Z Fold2 5G; Galaxy Z Fold3 5G; Galaxy Z Fold4; Galaxy Z Flip; Galaxy Z Flip3 5G; Galaxy Z Flip4
Huawei compatible e-SIM:
P40; P40 Pro; Mate 40 Pro
Google compatible e-SIM:
Pixel 2; Pixel 2 XL; Pixel 3 XL; Pixel 3a XL; Pixel 4; Pixel 4a; Pixel 4 XL; Pixel 5; Pixel 5a; Pixel 6; pixel 6a; Pixel 6 Pro; Pixel 7; Pixel 7 Pro
Google Pixel 3a (not including phones bought in Japan or with Verizon service)
Google Pixel 3 devices from Australia, Japan, and Taiwan are not compatible with e-SIM.
Google Pixel 3a from South East Asia are not compatible with e-SIM.
Oppo phones with e-SIM:
Find X3 Pro; Reno 5A; Reno6 Pro 5G; Find X5; Find X5 Pro; A55s 5G
Other e-SIM compatible devices:
Motorola Razr 2019; Motorola Razr 5G; Nuu Mobile X5; Gemini PDA
Rakuten Mini; Rakuten Big-S; Rakuten Big; Rakuten Hand; Rakuten Hand 5G
Sony Xperia 10 III Lite; Sony Xperia 10 IV; Sony Xperia 1 IV; Surface Pro X
Honor Magic 4 Pro; Fairphone 4
Sharp Aquos Sense6s; Sharp Aquos Wish
Xiaomi 12T Pro
Need Help?
We’re always here 24/7, our Help Centre has the answer!