FAQ’s

Explore our FAQ for details on file formats, usage, payments, refunds, downloads, and more. Get answers to common questions about our digital products!

  • What file formats do you provide with your digital products?
    We offer high-quality digital files in SVG, PNG, and EPS formats, suitable for a wide range of crafting and design projects.
  • How can I use your digital products?
    Our files are available for both personal and commercial use. Please check the licensing terms included with your purchase for specific guidelines.
  • How do I receive my files after purchase?
    Once your payment is successfully processed via PayPal, you will receive an email with a link to download your files instantly.
  • Can I use your designs with my Cricut or Silhouette machine?
    Yes, our SVG files are compatible with most cutting machines, including Cricut and Silhouette.
  • Are your products refundable?
    No, since our products are digital downloads, they are non-refundable. Please review product details carefully before purchasing.
  • What payment methods do you accept?
    We currently accept payments via PayPal for secure and convenient transactions.
  • Do you offer customization services?
    At this time, we do not offer customization services. All products are sold as-is.
  • What should I do if I encounter an issue with my download?
    If you experience any problems downloading your files, please contact us via email or our contact form, and we’ll assist you promptly.
  • Can I share or resell your digital files?
    No, sharing, reselling, or redistributing our digital files is strictly prohibited, even if modified. They are licensed for your use only.