Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Association of Burnout and Quality of Life: Security Employees of Professional Private Agencies in Focus

Version 1 : Received: 9 August 2023 / Approved: 9 August 2023 / Online: 10 August 2023 (02:30:36 CEST)

How to cite: Rancic, N. K.; Veljkovic, D. R.; Mirkovic, M. R.; Kulic, L. M.; Jovanovic, V. S.; Stamenkovic, B. N.; Maksimovic, N. S.; Vojislav, C. M.; Marinkov-Zivkovic, E. M.; Giljaca, S. D.; Stojanovic, M. M.; Bojanic, N. Z.; Miljkovic, D. P.; Otasevic, S. A. Association of Burnout and Quality of Life: Security Employees of Professional Private Agencies in Focus. Preprints 2023, 2023080786. https://doi.org/10.20944/preprints202308.0786.v1 Rancic, N. K.; Veljkovic, D. R.; Mirkovic, M. R.; Kulic, L. M.; Jovanovic, V. S.; Stamenkovic, B. N.; Maksimovic, N. S.; Vojislav, C. M.; Marinkov-Zivkovic, E. M.; Giljaca, S. D.; Stojanovic, M. M.; Bojanic, N. Z.; Miljkovic, D. P.; Otasevic, S. A. Association of Burnout and Quality of Life: Security Employees of Professional Private Agencies in Focus. Preprints 2023, 2023080786. https://doi.org/10.20944/preprints202308.0786.v1

Abstract

Abstract Introduction. Burnout syndrome develops as a consequence of chronic stress among employees. The study objectives were to examine burnout syndrome and to evaluate the quality of life among security employees of the professional private security sector in Central Serbia. Methods. A multicenter cross-sectional questionnaire-based study was performed. The questionnaire for staff employed at institutions who are in direct contact with people (Human Services Survey, MBI-HSS) and Short Form 36 Health Survey-(SF-36). Results. A total of 353 respondents participated in the study. The response rate was 80%. Approximately one-third (32.6%) had symptoms of total burnout, and a much higher number of responders had a moderate or high level of burnout on individual subscales:- depersonalization (high 82.4%, moderate 16.2%) and emotional exhaustion (high 66.3%, moderate 19.8%) and, slightly more than one-third (34.5%) had low personal achievement, while about one-third (32.9%) had moderate personal achievement. Female sex and older age were associated with a higher risk of total burnout and the development of emotional exhaustion. Male sex, higher education, and managerial position were associated with higher personal achievement and lower risk of total burnout. Male sex, marital union, two or more children, and direct contact with clients were significantly associated with a lower quality of life of employees. Conclusion. Female sex and older age were associated with a higher risk of total burnout and the development of emotional exhaustion. Male sex, university education and managerial position were associated with greater personal achievement and were protective factors in relation to the development of burnout. Male sex, marital union, two or more children, and direct contact with clients were significantly associated with lower quality of life of employees. Keywords: burnout syndrome; security employees; professional private sector; quality of life

Keywords

burnout; security employees; private sector; quality of life

Subject

Public Health and Healthcare, Public Health and Health Services

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