A Taxi Dispatcher is responsible for coordinating and dispatching taxis bookings, communicating with taxi drivers, and assisting with inquiries regarding bookings, and all other inquiries as per company guidelines. Summary of duties associated with the post are listed on the Taxi Dispatcher Resume as – greeting customers on phone and solving their queries, coordinating with the cab driver and ensuring the location is reached as per scheduled time, supervising working of cab drivers, providing feedback to management and solving various customer and driver concerns, training new employees in-cab dispatching processes, and scheduling pick-ups and drop-offs and ensuring regular airport runs.
To complete the job successfully, the following skills are required – experience in dispatching cabs to appropriate places, knowledge of various office equipment, profound knowledge of navigating on the web, the ability to manage inventory and place orders, and proficiency in multitasking. While a degree is not a mandatory requirement, possessing a high school diploma along with a valid driver’s license is a must.
Headline : Taxi Dispatcher is Supervising the training of staff on both department and community policy and procedures, Ensuring that all team members are currently meeting all HR requirements (i.e., CPR, annual physicals & revies, flu shots, etc.), Conducting 1:1 training, coaching conversation, etc.
Skills : MS Office, Line Management, Control System.
Description :
Greeted customers, demonstrate ability to listen effectively to customers and cab drivers to help resolve their problems.
Changed work location when needed and experienced in opening/closing assigned curb.
Handled paperwork when stationed in the lots or international.
Loaded customers, order cabs or vans required for your curb and direct them where they are needed.
Made sure that the workstations were clean, helped co-workers with coverage of the curb, and accustomed to fast paced or slow paced work.
Able to control your line and keep your minimum and maximum number of cabs.
Upheld the rules and make sure your cabs do not block the Airporter zone and must only stay on the taxi line.
Experience
5-7 Years
Level
Executive
Education
Diploma In Communication
Taxi Dispatcher Resume
Summary : Have always tried for a job where i would be trained to be a great athority figure. Propper traing, the respect and power to encourage others to abide by the laws and restrictions, as well as agree and or respect them. I have had a little taste of experience with working at the detention center, i absolutely loved working as a C.O, Now i hope to get the change to get proper training one needs to continue on to climb the ladder of accomplishment.
Skills : Planning, Learning, Managing.
Description :
Dispatched taxi services when needed as well as keeping track of the mileage driven every day with for our clients.
Able to experience the new world of technology.
Had to prove myself to all the original employees that i was smart enough to remember daily routines, and worthy of there time so i can receive the proper training from each lady member of the office.
Watched out for soliciting cab drivers and limo drivers and cabs off the freeway.
Dispatched taxicabs in response to telephone requests for service.
Maintained close personal contact with passengers.
Maintained and flowed of taxi cabs to ensure that passengers are able to get serviced as quickly as possible.
Experience
7-10 Years
Level
Management
Education
Associate's
Taxi Dispatcher Resume
Summary : Taxi Dispatcher is Serving as transportation staff dispatcher to all Health Care Center and Independent Living residents, Maintaining daily transportation log (routing schedule), taxi usage, and monthly program outing on spreadsheet.
Handled customer questions and complaints, communicated with customers, handled service problems politely and efficiently.
Demonstrated fantastic phone etiquette skills.
Issued hack complaint to driver if they have violated the rules.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Taxi Dispatcher Resume
Objective : To obtain a challenging Taxi Dispatcher position that allows me to utilize my skills with an opportunity for advancement, Ensuring that all team members that drive vehicles and / or golf carts are effectively trained and re-trained every two years.
Logged the time and number of each cab as they check in into the dispatch sheet.
Assigned taxi fare in order of request to the first cab in line.
Recorded time of departure and destination on dispatch log.
Responded to all radio transmission, answered all telephone calls.
Demonstrated excellent verbal communication skills Memorized and used codes whenever possible and limited the use of conversational language.
Monitored drivers to ensure quality work performance.
Assisted and trained drivers on proper dispatch procedure Abided to all FCC regulations for radio transmission.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Science
Taxi Dispatcher Resume
Headline : Taxi Dispatcher with 6 years of experience in Serving as fill-in driver as needed and as approved by supervisor, Ensuring that drivers daily complete and turn-in vehicle inspection reports, Making sure that all drivers are compliant with all community, state and federal traffic laws and safety standards.
Assigned service/work schedules for workers as per their area of work.
Received work orders and tenders from superiors and dispatched them to personnel.
Maintained continuous communication channels with supervisors and workers to sort their work related issues and doubts.
Estimated workforce requirement and equipment needed to complete particular projects.
Assessed requirements of personnel regarding equipment, made arrangements for same and dispatched them.
Tracked and submitted working hours of employees to payroll department.
Documented records for dispatches including equipment used and charges incurred to be added to the management budget.
Experience
5-7 Years
Level
Executive
Education
MS
Taxi Dispatcher Resume
Headline : Taxi Dispatcher with 5 years of experience in Ensuring that all class B drivers are participating in The Forum drug and alcohol program and are subject to random drug and alcohol testing as mandated by the DOT; and are submitting a Medical Examination Report (DL-51) to the DMV every two years as required by the State of California.
Skills : Customer Service, Management, Money Handling.
Description :
Took many calls from customers needing taxis and getting all information from them to completely satisfy there needs.
Took calls for transit riders to set up there weeks worth of rides to work and hospital appointments.
Fid the billing of the transit and Taxi cab driver sheets.
Used Correct billing paper work, and good with customers over the phone as well as the co-workers at the job.
Assisted with any complications or miscommunication.
Kept the controller informed of which taxi cabs have left your terminal Prevent soliciting of taxi drivers.
Answered phone calls; deal with customers calling regarding lost & found items, direct taxi drivers to their designated location.
Experience
5-7 Years
Level
Executive
Education
AA In Business
Taxi Dispatcher Resume
Objective : Taxi Dispatcher with 4 years of experience in Making sure that all drivers are participating in the Pull Notice Program as mandated by the State of California requires all drivers be part of the Pull Notice Program.
Perform administrative duties such as, but not limited to maintaining transportation department files, filing out charge forms for transportation fees for residents, and review daily inspection sheets for all vehicles.
Skills : Supervising, Inventory Management, Microsoft Office.
Description :
Monitored and coordinated the operation of ground transportation vehicles at the Newark International Airport utilizing Dispatch on Demand Computer System.
Effectively communicated with drivers to coordinate the efficient and timely service to our guests.
Scheduled guests pick up and drop off service while providing fare information over the phone or walk-in customers.
Assisted passengers with issues that may arise while they are our guest.
Logged and reported inappropriate driver behavior, vehicle accidents, and service failures.
Extensive knowledged of local geographic area and the ability to read a map.
Answered phone calls; deal with customers calling regarding lost & found items, direct taxi drivers to their designated location - also greet.
Experience
2-5 Years
Level
Executive
Education
Certificate In Health Care
Taxi Dispatcher Resume
Objective : Taxi Dispatcher with 3 years of experience in Serving as fill-in receptionist at Community Building Front Desk as needed and as approved by supervisor, Notifying manager of resident concerns, problems, or incidents immediately, Meeting, or exceeding, Life Care Services standards of appearance; complying with Life Care Services regulations on sanitation, hygiene, and health standards for community personnel.
Skills : Microsoft Office, Management, Receptionist, Cashier.
Description :
Ensured enough cabs waiting for inbound flights, assisting passengers into cabs.
Answered fare questions, control curbside traffic, assist passengers with questions in a fast paced airport environment.
Supported a three shift operation in a dynamic fast paced work environment.
Worked directly with customers in recording accurate information in company data base for required services.
Communicated, scheduled and dispatched taxi customer support using multi-media: Computer, telephone, email and radio.
Answered incoming calls to assist customers request a taxi and help them with their questions and concerns.
Used excel spreadsheet to track my orders and use the spreadsheet to call out to hotels for their checkouts.
Experience
2-5 Years
Level
Executive
Education
BA In Pharmacy Technician
Taxi Dispatcher Resume
Summary : Taxi Dispatcher is Supporting and supervision transporting clients utilising company vehicles in a safe and professional manner, Effectively communicating with drivers and dispatch and provide updates and reports for upper management, Maintaining written documentation to include safety and vehicles inspection and drivers records to ensure that all records are accurate and legally sound.
Assisted with information about airlines & terminals.
Wrote-up a driver in no valid record is on hand or anything else.
Scheduled or dispatched workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Monitored personnel or equipment locations and utilisation to coordinate service and schedules.
Received or prepared work orders.
Experience
7-10 Years
Level
Management
Education
Associate's
Taxi Dispatcher Resume
Objective : Seeking a challenging career that utilises my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organisation, thereby yielding the twin benefits of job satisfaction and convenient professional growth.
Skills : Microsoft Word, Taxi Assistant.
Description :
Coordinated all transportation services including scheduling and dispatching of taxis.
Obtained taxi orders from customers over phone.
Dispatched rides to Drivers over the radio.
Assisted drivers with directions to pickup locations and around closed streets and traffic pileups.
Recommended quality control initiatives.
Performed daily reporting to Supervisor.
Used Customer service and knowledge of Microsoft programs.
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