News
Chestnut Market debuts Mashgin AI checkout in Connecticut
April 25, 2025
Chestnut Market has deployed Mashgin's AI-powered checkout at its Bethel, Connecticut store.
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Mattress Firm teams with invent.ai to boost supply chain efficiency
April 25, 2025
Mattress Firm is teaming up with invent.ai, a provider of retail inventory optimization solutions, to develop AI-driven inventory solutions for demand…
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Consumers struggling to get help, frustrated by search efforts
April 24, 2025
A good number of consumers, 84%, struggle to find information during search efforts and 53% cite search as their biggest frustration in the digital customer…
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Foot Locker taps Ometria to drive data-powered customer marketing
April 24, 2025
Foot Locker has partnered with Ometria as its customer data platform to accelerate data-powered customer marketing and to forge deeper customer relationships.
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Consumers prioritizing price these days
April 23, 2025
More than half of consumers, 55%, plan to prioritize products with the lowest price when shopping in the coming months and 33% of retailers believe shoppers…
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Batteries Plus signs 17 franchise agreements
April 23, 2025
The year is off to a rousing start for Batteries Plus as the specialty battery chain has signed 17 franchise agreements and opened eight locations across seven…
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Tariffs a growing concern with shoppers
April 22, 2025
A majority of households have concerns about tariffs, a potential recession and stock market volatility, according to a Numerator report.
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Sam’s Club growth strategy features scan and go tech, personalized AI advertising
April 22, 2025
Sam's Club has an ambitious growth strategy plan that includes doubling membership and sales over the next eight to 10 years as well as greater deployment of…
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Yesway expands with 4 Allsup locations
April 21, 2025
Yesway, a convenience store chain, is continuing its expansion with four Allsup's locations that opened in the first quarter of the year.
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Consumers want real human support and they want it fast
April 21, 2025
When it comes to interacting with a contact support center consumers still want real human support and they want it fast, accurate and on their terms.
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Mondan launches VR-powered design-on-demand service
April 18, 2025
Mondan, a female-founded interior design startup, has launched a VR-powered platform providing a design-on-demand service for homeowners.
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UK retailer pilots AI-powered anti-theft system at self-checkouts
April 17, 2025
Home Bargains, a discount retailer in the U.K., is testing anti-theft software at self-checkout lanes.
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In-store experience proving influential with millennial shoppers
April 17, 2025
A good number of millennials, 70%, report that the quality of the in-store experience influences where they shop for apparel and the demographic, more than any…
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Average US household shops 39 retailers each year
April 16, 2025
The average U.S. household shops across 39 unique retailers each year, with omnichannel shoppers spending nearly twice as much as brick-and-mortar or online…
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QVC appoints Tony Williams to chief people officer
April 16, 2025
Tony Williams has been appointed as chief people office for QVC Group, part of QVC Group Inc.
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Marketplaces gaining consumer attention
April 15, 2025
More than half, 63%, of consumers prefer buying on marketplaces over brand-owned websites, and for 47% product discovery starts on marketplaces rather than…
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American Airlines ends automatic boarding pass printing at kiosks
April 15, 2025
American Airlines has disabled the automatic printing of boarding passes at airport check-in kiosks for passengers who have already checked in online or via…
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Consumers embracing AI search, engaging with AI prompts
April 14, 2025
Nearly half, 45%, of Americans are using AI-powered search and more than two-thirds, 69%, have interacted with AI-generated prompts and results when searching…
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GNC deploys Corvus Robotics drones to manage inventory
April 14, 2025
GNC, a global health and wellness retailer, is deploying the Corvus One autonomous inventory management system to gain greater accuracy and efficiency in…
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Consumers not too thrilled with online shopping experience
April 11, 2025
A hefty number of consumers, 76%, view online shopping as lacking excitement and nearly one third, 29%, view it as a chore.
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