Shipping
We can ship to virtually any address in the United States. For non-export controlled items, we will consider bulk orders for international shipments.
We typically ship with in one business day of the purchase, and most orders are delivered in 3-5 business days after they ship.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Return & Exchange Policy
Items are eligible for return within 30 days of purchase. Return shipping is the responsibility of the buyer, unless the product was defective or damaged when received. Some items may be subject to a restocking fee of no more than 20% of the purchase price.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.