This document is Chapter 15 of a book on English for Customer Service. It provides pages 82 through 91 of a Portfolio Workbook for skills practice. The workbook pages contain exercises and activities for trainees to complete to improve their customer service skills in English.
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Portfolio Workbook: English For Customer Service
This document is Chapter 15 of a book on English for Customer Service. It provides pages 82 through 91 of a Portfolio Workbook for skills practice. The workbook pages contain exercises and activities for trainees to complete to improve their customer service skills in English.